UX Researcher

• Salary: £40,000-£50,000 DOE
• Full Time
• Permanent
  
  

Who we are: SubSea Craft is a fast growing, privately-funded, UK-based innovative maritime technology company specialising in next-generation, high-performance watercraft and systems. We operate at the intersection of advanced engineering, cutting-edge design, and user-centric innovation, delivering safe, effective, and enabling solutions for both commercial and defence applications.

What We Offer

• Private Healthcare with optional family cover
• Life Assurance (4 x salary)
• Critical Illness Cover
• Unlimited Paid Holiday
• Ongoing professional development and training
• Access to LinkedIn Learning
• Pension contribution
• Flexible Working
• A culture of diversity and innovative thinking
  
  

Role Overview

As a UX Researcher at SubSea Craft, you will play a critical role in helping us understand user behaviour, needs, and motivations – ensuring our platforms are grounded in real-world insight. Working closely with product manager, designers, and engineering teams, you will help shape our products with a deep understanding of the people who use them.

Responsibilities Will Include

• Plan, conduct, and analyse qualitative and quantitative user research (e.g., user interviews, usability testing, surveys, data analysis, etc.).
• Create UX artifacts, such as journey maps and user personas, that can effectively communicate user need and behaviours.
• Translate research findings into clear insights and actionable recommendations that guide product strategy and design.
• Collaborate closely with cross-functional teams to integrate user insights into the product development process and ensure alignment to user expectations and requirements.
• Stay up to date on UX research trends, methodologies, and tools to continuously improve research practices.
  
  

Required

Qualifications and Experience:

• A strong foundation in both qualitative and quantitative research methods, with the ability to choose the right approach for each project.
• Familiarity with common research tools and analytics platforms.
• Excellent communication and storytelling abilities, capable of delivering insights that resonate with designers, engineers, executives, and other stakeholders
• A willingness to advocate user-centric design and help build a user focussed culture within the organisation.
• A proactive attitude and an eagerness to engage across business functions to ensure user context is integrated into every stage of the development process.
  
  

Desirable

• Experience working within the defence sector, with a deep understanding and empathy for the needs, context, and challenges faced by its user groups.
  
  

What You’ll Gain

• Drive meaningful change where your insights will directly inform and influence decisions that improve user experience.
• Work with cutting edge products and develop capabilities at the forefront of maritime innovation.
• Be part of a supportive, multi-disciplinary team focussed on delivering user value.
• Opportunities to develop and expand your skill set through diverse projects, methodologies, and cross-disciplinary collaboration.
  
  

If you are someone who enjoys tackling complex user problems and crafting them into insights that influence strategy and innovative product design, we’d love to hear from you.

Note: Due to the nature of work undertaken at SubSea Craft, the selected candidate must be capable of meeting the security requirements of the position, which would include as a minimum Existing right to live and work in the UK, Baseline Personnel Security Standard (BPSS), with Security Check likely for specific projects.*

Values: Our people are our greatest asset, we continually strive to provide an excellent working environment to enable our team to do their best work. We have an agile professional workforce: we are founded on the belief that our people are valued and our business is trusted, inclusive and commercially-adept.

What We Expect From You

• Teamwork, mutual respect and collaboration
• Initiative and independent working
• Honesty and integrity
• Business and commercial awareness
• Agility, adaptability and continuous development
  
  

We regret that due to the high volume of applications we are unable to acknowledge every application. Please bear in mind that if you are selected for an interview we will aim to contact you within 14 days of your application or the closing date (if stated). However, if we think that your skills and qualifications may be suitable for other similar positions we may hold your details on our database and contact you in the future. Please let us know if you do not wish us to keep your details on file.

• Please note that DBS, Driving Licence and reference checks will be carried out and all offers of employment are subject to meeting our requirements.