Tennis Operations Lead

About Us

Launched in 2021 by a team of Emmy award winning innovators with previous experience in sports technology, Bolt6 is a start-up dedicated to improving the experience of sport for everyone. Our products help to improve fan engagement, officiating acceptance, and drive commercial performance for sports leagues and federations.

We use cutting-edge technology to do a variety of amazing things with cameras and other data sources (all in real-time in the cloud), including:

• Tracking the 3D position of vehicles in elite motorsport (e.g. NASCAR);
• Skeletal tracking of athletes in a number of top level sports;
• Providing the platform for sports federations to make critical officiating decisions using video and other data.
  
  

You can view some demo videos of our work here:

https://www.youtube.com/playlist?list=PLZXp_ggZDVPkVxI153eU4UGN51K7vqKDW

We have a commitment to diversity and inclusion across race, gender, age, religion, and identity. We celebrate differences. We encourage different opinions and approaches to be heard, and we use these to build the best products in the world.

Your impact

As Tennis Operations Lead, you will own the operational delivery of Bolt6’s products across the ATP Challenger Tour. This means ensuring smooth set-up and delivery at more than 100 tournaments worldwide each year, while managing a team of operations engineers and acting as the key point of contact for clients and internal teams.

This is a hands-on leadership role. You will spend significant time on the ground at events (150+ travel days annually), setting up equipment, running cables, and working side by side with developers to refine and improve our technology.

Role Requirements

We are searching for motivated, driven and proactive individuals, who maintain incredibly high standards to deliver innovative solutions to sporting federations and broadcasters. The role will involve working closely with our customers and software engineering teams to deliver our products at sporting events around the world.

What you will do as an Operations Lead at Bolt6

Lead Operations Delivery

• Oversee end-to-end delivery for ATP Challenger Tour events
• Travel extensively (150+ days per year) to manage on-site set-ups and live operations
• Install and configure hardware and software systems, including cameras, servers, and cabling
• Ensure all tournaments meet service and technology standards, and act as point of escalation when issues arise
  
  

Client & Partner Management

• Build strong relationships with federations, tournament organisers, and partners
• Ensure contractual service levels (CLAs) are consistently achieved
• Provide clear, well-structured reporting and documentation to stakeholders
  
  

Team Leadership & Development

• Line-manage and mentor operations engineers delivering on-site and remote support
• Lead training and documentation to raise standards across the team
• Ensure all team members are on top of their preparation for upcoming tournaments
  
  

Continuous Improvement

• Work closely with software developers to identify and implement improvements to systems
• Lead live testing and validation of new technology in real tennis environments
• Develop processes and tools to improve efficiency and reliability of delivery
  
  

What we are looking for

Required attributes:

• Proven experience in live operations, ideally in sports technology, broadcast, or live events
• Willingness and ability to travel internationally for over 150 days per year
• Hands-on technical skills, including installing hardware and running cables
• Strong project and stakeholder management abilities
• Excellent interpersonal and communication skills
• Ability to stay calm and make good decisions under pressure
• Self-starter who thrives in fast-paced, high-growth environments
• Flexibility to work irregular hours (evenings, weekends, holidays) aligned with tennis schedules
  
  

Nice to have skills:

• A love of sport!
• A passion for tennis and knowledge of the tennis ecosystem
• STEM degree
  
  

Benefits

• MOST IMPORTANT: Your career
• We will encourage and support you through learning and development tailored to your role;
• We can offer you a career path within a start-up that is growing extremely fast;
• We have supported a number of promotions as well as internal changes to help our top talent grow and stay engaged in their careers;
• If you are looking for a company where you will be challenged, valued and respected, with great compensation in a team that doesn’t play politics then this is the role for you.
• Competitive salary (UK salary range: £32,000-£38,000 per year) depending on experience and skillset;
• Bonus scheme;
• Flexible hours and choice of working remotely from anywhere in the world;
• Ownership and autonomy of your work;
• The opportunity to work in sport at an elite level and to travel to sporting events around the world.
  
  

Location

Having started during the Covid-19 pandemic, the majority of us work remotely from home. We also have an office in London (London Bridge), Southampton, Charlotte (North Carolina) and New York (Greenwich Village, Manhattan) for those that prefer office working.

• Please note we are unable to provide visa sponsorship for this position now or in the future. This applies also to candidates who currently hold a graduate or a postgraduate visa, and will require visa sponsorship in the future.