Temporary Customer Service Administrator

Temporary Customer Service Administrator Opportunity in Glasgow City Centre

Seeking a customer service superstar to join our client's dynamic team as a Temporary Customer Service Administrator. This is a fantastic opportunity to support their customers and become an integral part of their growing organisation.

Location: Glasgow City Centre (within walking distance from Glasgow Central)

Hours: 9am-5pm, Monday to Friday

Contract: Ongoing

Rate of Pay: £11.50 per hour


About the Role:

Join our client's well-established team, where you'll receive ample support and top-notch training. As a Temporary Customer Service Administrator, you'll play a crucial role in gathering information from customers and guiding them through the necessary process to open their case.


Responsibilities:

Handle inbound inquiries, ensuring accurate recording of customer information.

Deliver exceptional customer service with professionalism and empathy.

Transfer calls to appropriate departments and schedule call backs as needed.

Create follow-up tasks and maintain an organised diary.

Arrange appointments and manage client records.


Essential Candidate Skills:

Customer-focused: Go the extra mile to ensure satisfaction.

Strong communicator: Confident telephone manner with excellent verbal skills.

️ Fast-paced experience: Previous work in a dynamic environment.

Tech-savvy: Good IT skills to navigate systems efficiently.




Benefits of Joining:

This role offers a great opportunity to work with a fast-growing organisation.

Explore different job roles and industries in a temporary capacity.

Control your own work/life balance as part of our temporary associates team.



Please Note:

To be considered, you must be available to start immediately. Additionally, you must have been a UK resident for at least 5 years and be able to pass a credit check.


Here are just some of the benefits you can expect when you become part of the Office Angels team:

Employed directly with Office Angels, meaning we're always on hand to ensure you're being well looked after

Access to discount vouchers with many high street brand

Eye care vouchers and money towards glasses should you require them for VDU purposes

We can search for permanent work whilst you're in assignments and offer expert interview support and advice

Weekly pay

Pension scheme option (with employer contributions)

28 days paid annual leave (Based on a weekly accrual)

Statutory Sick Pay in the unfortunate event you find yourself under the weather

Access to our assistance programme that provides free, confidential and independent advice on a range of issues including grief, stress and legal issues

Should you wish to pursue a different career path, we have several sister businesses which cover almost every sector and specialism


We're proud to say our consultants are experts in recruitment and are more than happy to discuss the benefits in more detail. Please contact your local Office Angels branch for further information.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.