Telesales Agent - Nottingham

About us

Since our founding in 2018, DNA Payments has rapidly grown into one of the largest independent, fully integrated omnichannel payments providers in the UK and Europe. We specialise in helping businesses seamlessly accept payments, whether it's through cutting-edge POS systems or online platforms.

Recognised as one of the top 50 fintech start-ups by Beauhurst, we are a true innovator in the financial space. Backed by £100 million Private Equity funding from Alchemy, we now process over £1.2 billion every month, serving 60,000+ businesses across the UK and Europe.

Our dynamic team of 375 professionals operate from our London headquarters, with regional offices spanning Hull, Nottingham and Kazakhstan. As we continue to expand, we’re on a mission to empower businesses to thrive through pioneering payment solutions. Join us and be a part of the exciting journey towards reshaping the future of payments.

About the role

We’re looking for outbound Telesales Agents to join our growing call centre team in Nottingham. This role is crucial to the continued growth of DNA Payments, as you’ll be responsible for driving new business by selling our payment solutions directly to UK businesses over the phone. Most of our team are based in Hull and Nottingham, with both sites located in the heart of their respective city centres. This role will be based in the Nottingham office.  

This is an end to end sales role – you will proactively reach out to prospective customers, identify their needs, present a tailored payment solution, and close the sale yourself. There are also inbound leads so there will be an element of warm business too.

 We’re looking for ambitious, confident individuals who thrive in a fast-paced, target-driven environment and are looking to take control of their sales journey.

Key responsibilities
• Use a predictive dialler to make outbound calls to prospective business customers
• Identify customer needs and clearly articulate the benefits of our payment solutions
• Manage the full sales cycle – from prospecting and objection handling to negotiation and closing
• Maintain detailed and accurate records of your pipeline and progress in our CRM
• Handle follow-up calls to progress prospects through the sales funnel
• Meet and exceed monthly targets for revenue, conversion, and call activity
• Collaborate with your team to share best practices and drive collective success

Competencies required
• Highly motivated and target-driven – you’re passionate about smashing goals and closing deals
• Proven sales acumen – ideally from a telesales, contact centre, or direct sales background
• Tenacious and resilient – rejection doesn’t phase you; in fact, it fuels your determination
• Excellent communication skills – you're a natural at building rapport and winning trust over the phone
• Curious and commercially aware – you’re keen to understand both our products and the wider competitive landscape
• Customer-focused – you're honest, consultative, and confident recommending only the best solution for the customer


Skill/technical

It would be great if you had working knowledge of dialler, salesforce but this isn’t essential


What’s in it for you?

You’ll work with a collaborative team and join a fast-growth fintech where you’ll get the chance to learn and develop, and if that’s not enough, you also receive the following benefits.

• 25 days holiday per year
• Private Medical
• Life Assurance
• Ride to work
• Access to self-learning platform
• Bookboon
• Income Protection
• Workplace Pension
• Employee Assistance Programme

Location: Nottingham Office
Competitive salary + uncapped commission 

Educate, Discover & Inspire

At DNA Payments, we believe that diversity drives innovation and inclusion fosters creativity. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We celebrate and promote an inclusive environment where all employees feel valued, respected, and empowered. Should you require any reasonable adjustments throughout the interview process, please make us aware.

Join us in creating a workplace that mirrors the diverse customers we serve.