Technical Support Engineer 3rd line O365 Azure
Client Server
Date: 3 weeks ago
City: Epsom
Contract type: Full time
Technical Support Engineer (3rd line Windows O365 Azure) Epsom to £50k
Are you a technologist with advanced problem solving and communication skills?
You could be progressing your career at an independent Building Society that specialise in savings and mortgages, within a friendly and supportive team environment.
As a Technical Support Engineer, you will provide expert support to end users, resolving complex incidents and processes related to IT and security. You will be handling incoming requests via telephone, email, and the ticketing system, whilst also assisting 1st and 2nd line engineers in escalated incidents.
Some of your other key tasks will involve administering and maintaining the corporate estate including workstations, O365, SaaS applications, and Azure, project-based work, security patching, and mentoring.
Location:
You'll join the team in Epsom on a fulltime basis, Monday to Friday; there is free parking a 10-minute walk away, bus and train links.
About You
At Client Server we believe in a diverse workplace that allows people to play to their strengths and continually learn. We're an equal opportunities employer whose people come from all walks of life and will never discriminate based on race, colour, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. The clients we work with share our values.
Are you a technologist with advanced problem solving and communication skills?
You could be progressing your career at an independent Building Society that specialise in savings and mortgages, within a friendly and supportive team environment.
As a Technical Support Engineer, you will provide expert support to end users, resolving complex incidents and processes related to IT and security. You will be handling incoming requests via telephone, email, and the ticketing system, whilst also assisting 1st and 2nd line engineers in escalated incidents.
Some of your other key tasks will involve administering and maintaining the corporate estate including workstations, O365, SaaS applications, and Azure, project-based work, security patching, and mentoring.
Location:
You'll join the team in Epsom on a fulltime basis, Monday to Friday; there is free parking a 10-minute walk away, bus and train links.
About You
- You have experience working in a service desk environment in a 3rd line support function, acting as an escalation point
- You have experience with desktop and server operating systems, Windows, O365
- You have a good knowledge of Azure
- You have a good knowledge of Virtualisation and VMWare
- You have scripting experience using PowerShell
- You have system administration and networking experience
- You have experience in an ITIL driven environment
- You have excellent communication and collaboration skills
- Up to £50k salary
- Pension (up to 10% contribution)
- 25 days holiday
- Private Healthcare
- Life Assurance
- Company bonus
- Professional study support
At Client Server we believe in a diverse workplace that allows people to play to their strengths and continually learn. We're an equal opportunities employer whose people come from all walks of life and will never discriminate based on race, colour, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. The clients we work with share our values.
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