Technical Programme Manager (12 Month FTC)

Life at Deliveroo

We are a growing team, with very large impact, seeking to answer some of the most interesting questions out there. We move fast, we’re always looking for new ideas and we’re very transparent about the decisions we make and why we make them.

There are so many questions we need to answer and plenty more we haven’t even encountered. How do data and technology help restaurants to grow as consumer habits change? How can we predict what someone wants to order for dinner long before the idea has even crossed their mind? At Deliveroo these are just some of the tough problems we are solving - and there is no challenge that cannot be yours. No solution is owned by a particular team, which means the scope for growth and personal impact is enormous.

Role Overview

Coordinate with internal stakeholders, including product managers, software engineers & science as needed for the programs at hand

Be accountable for delivery of initiatives at hand & work with all dependant teams to ensure timely delivery of the programs

Be the person unblocking the technical teams to ensure that the programs push forward in the right manner

Regularly work with the PMs & EMs in the teams associated with to ensure:

• Roadmaps are up to date for reporting and reflects the current state of the initiatives
• Dependencies are managed for programs that are cross-functional
• adoption towards team maturity within an Agile framework that optimises the team’s velocity and self organisation
  
  

Own the regular reporting against initiatives including but not limited to risk & dependency management,

Contribute to the trade-off conversations of the roadmap and the associated triage meetings

Work with the central platform team to help teams strive towards operational excellence

Own and deliver cross-functional programs as needed covering the

• Program management aspects
• Reporting & Stakeholder Management
• Architecture alignment
  
  

Work with the wider TPM community to enable cross-tech planning processes, prioritisation and dependency management

What You’ll Bring

• Interpersonal skills to build relationships, and collaborate with a variety of stakeholders (technical and non-technical) and across a set of diverse geographically distributed teams
• Ability to quickly get up to speed on technical topics and understand the current tech landscape
• Ability to draw an architectural view of the dependencies between technical systems involved in the program & involve the relevant stakeholders to finalise solutions
• Work effectively in a constantly evolving and ambiguous environment
• Ability to tailor communication and reporting in accordance with the needs and expectations of the audience
• Ability to break down complex and ambiguous problems and translate them into clear technical requirements while also being able to articulate the value for non-technical audiences.
• Knowledge of user needs, gathering requirements, and defining scope
• Deep understanding of software development lifecycle, release management
• Experience operating autonomously and leading large-scale efforts across multiple teams and functions with stakeholders in different disciplines
  
  

Preferred Qualifications & Experience

• An understanding of portfolio management, Agile at scale (SAFe, Scaled Agile etc.), Data Usage/Management, Jira, Centralised Reporting
• Experience working as a project manager, programme manager, product owner or scrum master will be highly relevant
  
  

Why Deliveroo

Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders. We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable. We give people the opportunity to buy what they want, as they want it, when and where they want it.

We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, looking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas.

Workplace & Benefits

At Deliveroo we know that people are the heart of the business and we prioritise their welfare. Benefits differ by country, but we offer many benefits in areas including healthcare, well-being, parental leave, pensions, and generous annual leave allowances, including time off to support a charitable cause of your choice. Benefits are country-specific, please ask your recruiter for more information.

Diversity

At Deliveroo, we believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest-growing businesses in a rapidly growing industry.

We are committed to diversity, equity and inclusion in all aspects of our hiring process. We recognise that some candidates may require adjustments to apply for a position or fairly participate in the interview process. If you require any adjustments, please don't hesitate to let us know. We will make every effort to provide the necessary adjustments to ensure you have an equitable opportunity to succeed.