Technical Operations Support Engineer

Job Description

Job Title Technical Operations Specialist

Location STE10 Data Centre Stevenage

Our purpose is to make the world more sustainable by building trust in society through innovation. As a Technical Operations Specialist you will contribute to this by providing first line Data Centre support for a range of internal, private and public sector customers to help ensure services remain operational and that incidents are managed promptly within a defined process. You will also work closely with other Data Centre teams and Fujitsu Business units to pro-actively safeguard customer services, maintain Data Centre installation standards and the upkeep of configuration management toolsets.

This role is shift based working 12hr 24x7 shifts working on a rotational basis.

Your Transferable Skills And Experience

• Good communication skills and to be able to communicate effectively through online toolsets
• Knowledge of Data Centre Infrastructure
• Experience within a process driven environment
• Have an eye for continuous improvement to help enhance Fujitsu’s Data Centre offering
• Pro-active in your approach to work
  
  

Please note: It’s still worth applying even if you do not meet all the requirements above. We are passionate about investing in you and your career and if you have the transferable skills/ background in Data Centre Operations or customer support then this could be the next opportunity for you.

Your Benefits

26 Days annual leave plus public holidays (3 flexible)

Pension – Double matching contributions of up to 10%

Life assurance

Companywide incentive plans

Your choices (Flexible benefits such as increased holidays/ travel/ dental critical illness and more)

Perks at work – employee discounts

Employee assistance programme/ virtual GP

Role dependent benefits: Private medical.

Recruitment process

The recruitment process consists of one stage of interviews.

We are a Disability Confident Employer and will offer an interview to disabled applicants who meet the minimum/essential criteria for the role. Email [email protected] if you would like to apply through the Disability Confident Interview Scheme.

Achieve together

We are recognised as a responsible and inclusive employer: Not only are we a certified Disability Confident Leader, a Times Top 50 employer for Gender Equality, a Top 75 employer for Social Mobility, accredited with the Living Wage Foundation and a signatory for the Race at Work Charter, but we are also committed to the United Nations standards for LGBTI+ and a Stonewall Top 100 Employer.

We are people centric: Our work environments enable you to Be Completely You. Our active people-led Inclusive Community networks are representative of all aspects of diversity and are instrumental in enabling and supporting our innovative approach to inclusion.