Team Leader

Full time, 37 hours a week. Mainly working Monday- Friday, 9am to 5pm However flexibility is required to meet service needs.

£27,136 progressing to £30,152

Are you looking for a challenging and rewarding role where you are able to empower people every day to develop their skills and achieve their potential? Do you enjoy working in an environment where every day is different to the next? Then this could be the role for you.

You will manage a team of recovery staff that work with our young people leaving care. You will love supporting others and helping them to progress and achieve their goals. Your positive attitude towards your work and your team will help to contribute to a great working environment. You will have a calm and personable manner and be able to handle potentially difficult situations.

Main Responsibilities

• You will support your team to achieve their potential through regular staff supervision and coaching and support them with their workload where needed
• You will be involved in the recruitment of your team, including relief staff and volunteers and be responsible for ensuring appropriate shift cover
• Attend relevant meetings regarding young people or with stakeholders/commissioners, where required
• Collate and produce reports where required
• Ensure staff are supporting young people in areas such as substance use, health and wellbeing, life skills, money management and managing their tenancies
• Work with external partners to maximise the opportunities available to young people so that they can resettle in the community
• Help to maintain a welcoming, safe environment, identifying and minimising all potential risks to all our young people, visitors to the service and the building
• You will manage young people and visitors in the immediate external areas and any associated safety issues
• Carry out quality checks on our young people’s support records to ensure organisational standards are upheld
• Ensure the completion of our Health & Safety checks and ensure information is recorded accurately on internal systems in accordance with Health and Safety regulations
• Follow our organisational policies and procedures
• Ensure an effective and timely response to all complaints and
• Ensure our young people are kept safe, working within our organisational and the local authorities safeguarding procedures
• Attend supervision, appraisal, training and meetings as directed which may be outside of your normal working pattern
• Work flexibly across all areas of operation where required and prior notice given
• Be part of the on–call service for Wokingham Services
• Any other reasonable task as requested by a member of staff
  
  

Attributes & Values

Previous experience in this type of work is not essential but you will have a real passion for wanting to work with homeless people. Your values will match ours, you will be committed to helping others and enjoy the real job satisfaction that this brings.

• Clear verbal and written English and great communication skills
• Basic IT and keyboard skills
• Polite, assertive manner
• Passion for working in a client/customer facing role
• Have an interest and genuine concern for homelessness and related issues
• Experience of working in a residential or institutional or similar
• Knowledge of voluntary and statutory agencies
  
  

We reserve the right to close our adverts early if a successful candidate is found, so please submit your application as soon as possible.

Increase your chances of an interview by reading the following overview of this role before making an application.

We were formed in April 2001 through the merger of the Society of St Dismas (founded in 1962) and St Petroc Housing association (founded in 1972). Both organisations shared a passion for housing and supporting vulnerable single people.

Our vision today is to give people who are homeless, vulnerable or in need of support, the opportunity to build a brighter future.

We have services in Berkshire, Hampshire, Portsmouth, Southampton and Sussex.

We support 16-65 year olds. Our services include outreach to rough sleepers, supported accommodation (direct access hostels, move-on accommodation, and resettlement flats), day centres, community support, housing first and landlord support services.