Team Co-ordinator
Local Government and Social Care Ombudsman
Date: 1 week ago
City: Coventry
Contract type: Full time
Coventry CV1 2WT
York YO1 7PX
Job Summary
As a Team Co-ordinator you will provide administrative and organisational support to a team of Investigators and assist in coordinating corporate activity. You will report to an Assessment Manager or an Assistant Ombudsman.
Job Description
You will provide administrative and organisational support to a team of Investigators and assist in co-ordinating corporate activity. Your role will be varied and includes regular contact with internal and external stakeholders . You will also have the opportunity to be involved in our casework. This will involve making decisions on whether organisations we investigate have had an opportunity to respond to complaints. You will also play a vital role in ensuring that organisations deliver on the recommendations we make, ensuring that the people who use our service receive remedies for injustice, and that lessons are learned to improve the way services are run.
You will provide administrative and organisational support to a team of Investigators and assist in co-ordinating corporate activity. Your role will be varied and includes regular contact with internal and external stakeholders . You will also have the opportunity to be involved in our casework. This will involve making decisions on whether organisations we investigate have had an opportunity to respond to complaints. You will also play a vital role in ensuring that organisations deliver on the recommendations we make, ensuring that the people who use our service receive remedies for injustice, and that lessons are learned to improve the way services are run.
Person specification
Further information including the Job Description, person specification and job pack are available at https://www.lgo.org.uk/jobs/vacancies
Please note this is not a Civil Service post and you will not be a Civil Servant. The Local Government & Social Care Ombudsman's sponsor department within Local Government is the Ministry of Housing, Communities and Local Government but its status is an independent, statutory body.
Selection process details
The closing date for applications is 9am Monday 19 May.
Interviews will be held on MS Teams from Tuesday 3 June to Thursday 5 June
Feedback will only be provided if you attend an interview or assessment.
Security
Successful candidates must undergo a criminal record check.
People working with government assets must complete baseline personnel security standard (opens in new window) checks.
Successful candidates must undergo a criminal record check.
People working with government assets must complete baseline personnel security standard (opens in new window) checks.
Nationality requirements
This Job Is Broadly Open To The Following Groups
Working for the Civil Service
Please note this Post is NOT regulated by the Civil Service Commission.
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
Please note this Post is NOT regulated by the Civil Service Commission.
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
Diversity and Inclusion
The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).
Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.
Contact point for applicants
Job Contact
York YO1 7PX
Job Summary
As a Team Co-ordinator you will provide administrative and organisational support to a team of Investigators and assist in coordinating corporate activity. You will report to an Assessment Manager or an Assistant Ombudsman.
Job Description
You will provide administrative and organisational support to a team of Investigators and assist in co-ordinating corporate activity. Your role will be varied and includes regular contact with internal and external stakeholders . You will also have the opportunity to be involved in our casework. This will involve making decisions on whether organisations we investigate have had an opportunity to respond to complaints. You will also play a vital role in ensuring that organisations deliver on the recommendations we make, ensuring that the people who use our service receive remedies for injustice, and that lessons are learned to improve the way services are run.
You will provide administrative and organisational support to a team of Investigators and assist in co-ordinating corporate activity. Your role will be varied and includes regular contact with internal and external stakeholders . You will also have the opportunity to be involved in our casework. This will involve making decisions on whether organisations we investigate have had an opportunity to respond to complaints. You will also play a vital role in ensuring that organisations deliver on the recommendations we make, ensuring that the people who use our service receive remedies for injustice, and that lessons are learned to improve the way services are run.
Person specification
Further information including the Job Description, person specification and job pack are available at https://www.lgo.org.uk/jobs/vacancies
Please note this is not a Civil Service post and you will not be a Civil Servant. The Local Government & Social Care Ombudsman's sponsor department within Local Government is the Ministry of Housing, Communities and Local Government but its status is an independent, statutory body.
- Learning and development tailored to your role
- An environment with flexible working options including flexi-time and hybrid working between home and office
- A culture encourage inclusion and diversity
- A Local Government Pension
- 23 days holiday (rising by 3 days with 5 years service), plus Bank holidays and 3 days inset during the Christmas holiday period
Selection process details
The closing date for applications is 9am Monday 19 May.
Interviews will be held on MS Teams from Tuesday 3 June to Thursday 5 June
Feedback will only be provided if you attend an interview or assessment.
Security
Successful candidates must undergo a criminal record check.
People working with government assets must complete baseline personnel security standard (opens in new window) checks.
Successful candidates must undergo a criminal record check.
People working with government assets must complete baseline personnel security standard (opens in new window) checks.
Nationality requirements
This Job Is Broadly Open To The Following Groups
- UK nationals
- nationals of the Republic of Ireland
- nationals of Commonwealth countries who have the right to work in the UK
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
- individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
- Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Working for the Civil Service
Please note this Post is NOT regulated by the Civil Service Commission.
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
Please note this Post is NOT regulated by the Civil Service Commission.
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
Diversity and Inclusion
The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).
Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.
Contact point for applicants
Job Contact
- Name : [email protected]
- Email : [email protected]
- Email : [email protected]
How to apply
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