Support Coordinator

Yeovil, Somerset

Temporary, Part Time (28 hpw) until 31st March 2026

Salary £25,838 to £26,645 per annum, pro rata (depending on experience) and great benefits including Health Cash Plan

Home, a place where you belong

We are looking to recruit an enthusiastic and self-motivated Support Coordinator to work with customers experiencing difficulties in securing or maintaining accommodation. This will include outreach support, hospital discharge and targeted support work to customers in our accommodation services.

As a Support Coordinator you will be responsible for providing support and advice to vulnerable and complex customers who have previously experienced homelessness. You'll will develop and maintain a high level of professional contact with customers to maximize engagement, reduce barriers and minimize breaches of tenancy

Typical day as a Support Coordinator

• Conducting needs assessments of at-risk and vulnerable customers to establish an effective plan to support vulnerable customers with previous rough sleeping experience.
• Carrying out risk assessments, support planning, goal setting and regular reviews.
• Providing and coordinating effective support, advice, and assistance to customers to ensure that they can maintain their tenancies and to access support, care, and health services.
• Developing social networks, self-esteem, and independence among complex and vulnerable customers. Then provide quarterly case studies and report on outcomes for customers.
• Liaising regularly with colleagues, other relevant organizations, and family/supporters to access specialist support and to refer customers to other providers of care or support in a coordinated manner. As well as finding furnishing and equipment through grants and charities
• Helping customers with daily living activities such as making meals, shopping, budgeting, maintaining their tenancy and moving onto independent accommodation if they are able.
  
  

Fancy going home each day knowing that you have helped change our customers lives for the better? You’ll do that here, working for one of the top ten Great Place to Work in the UK!

You bring

• Passion to support our customers to live their best life, working collaboratively with an eye for detail.
• Experience of creating person-centred support plans and supporting colleagues in working to work to the plans.
• Experience of coordinating and assessing customer referrals.
• The ability to work on your own initiative, remain calm under pressure and have a resilient approach
• To get from A to B, you’ll need a vehicle insured for business purposes. The great news is that we’ll pay your mileage!
  
  

Due to limits on our current certificates of sponsorship, we are not able to offer sponsorship to external candidates for this role.  This remains under regular review

Our team

Looking for a job where you really belong? Where you can be, well you! Bring your uniqueness, brilliant skills and awesome experience to deliver amazing things for our customers.

You’ll be working alongside our fabulous team of Service Managers, Outreach Coordinators, Health Coaches, HAP Coordinator, Hospital Discharge Coordinator who are super passionate about supporting customers and are here to support you as you make yourself at Home!

Job details

• Part time, 28 hours per week.
• Where we’re flexible with you, we do need to meet the needs of our customers. That may mean adapting your start or finishing times on occasion.
• Able to use technology for creating and updating support plans, complete online learning and to collaborate with colleagues.
• You’ll need an Enhanced DBS check done and we pay for that.
  
  

A place where you belong

Great things happen when we can be ourselves at work. We want all our colleagues to be who they truly are here. Our internal diversity networks, peers and allies (Multicultural, LGBTQIA+ and Disability) support us all to be our best. Together we make Home Group a great place to work!

What’s in it for you?

• 34 days leave (including bank hols and a “me day” to use for whatever you fancy) increasing to 39, the option to buy 5 more, and time off for volunteering too!
• Health cash plan saving you from £1140 per annum. We’ll cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more.
• Over 800 high street discounts on groceries, holidays and days out. Looking for a new phone, bike or car? Save money with us.
• We Grow Our Own colleagues (not literally of course!), when you’re ready for the next step in your career, you can grow with us!
• Colleagues really matters to us, that’s why we’re the 10th Best place in the UK for Wellbeing. Our tools and support help you when you need them.
• Learn more about our benefits on our website.
  
  

Find out more

Click APPLY NOW to see our Support Coordinator Job Description, find out about us and for help to apply. Sometimes we close a job early, so don’t delay or you might miss out.  Finally, do let us know if there’s anything we can do, to help you shine in our process by making reasonable adjustments at [email protected].

Work Locations

Yeovil (32 Vicarage Walk)

Closing Date

• May.25, 3:59:00 PM