Student Adviser (Welfare, Policy and Training)

Salary

£31,236 - £35,608

Contractual hours

37

Basis

Full time

Package

Permanent

Date posted

07/01/2026

Job reference

T02446

We are looking for an enthusiastic Student Adviser to join our dedicated welfare team. The post holder will provide high-quality advice and support to students, helping them navigate complex welfare issues and access the right interventions at the right time
The post holder should have experience:

• Working one-to-one with students or clients to assess needs and identify appropriate interventions and support options.
• Assessing and managing welfare-related risk, including concerns for the safety of the individual and others.
• Collaborating effectively with internal teams and external agencies to deliver coordinated support.
• Handling sensitive and confidential information with professionalism and discretion.
• Supporting individuals experiencing serious welfare concerns with empathy and compassion.
• Providing guidance and contributing to the development of policies, procedures and support provision.
• Delivering or contributing to training sessions related to welfare.
• Managing a varied caseload, prioritising urgent and complex cases appropriately.
• Demonstrating awareness of key welfare issues including domestic violence, bullying and harassment, victims of crime, homelessness, and honour-based abuse.

Please note that the University may ask you to participate in a number of selection activities as part of the recruitment process for this vacancy
If you are shortlisted, your interview will take place in person, on campus
Interviews will take place on 9 February 2026.
Every member of our university is part of the inspiring, supportive, and caring community known as Team Teesside
What we offer you:

• A holiday entitlement of 185 hours (25 days), increasing to 28 and 30 days after 3- and 5-years’ service respectively, plus bank holidays.
• Additional leave over the Christmas and New Year period during the Christmas closure
• Special leave to support a range of circumstances.
• Hybrid working arrangements: Although the role is primarily 100% on campus due to the student facing nature of the role, there may be occasional opportunities for hybrid working.
• Flexi time scheme.
• A variety of provision to support staff with personal development and recognition.
• A range of family friendly benefits
• An employee benefits platform which provides discounts with 350+ retailers and access to health and wellbeing resources

More information about our benefits and an employee benefits brochure can be found here
The position we are filling is exempt from the provisions of the Rehabilitation of Offenders Act and a satisfactory DBS disclosure from the Disclosure and Barring Service is required as part of our clearance procedures.
Please be advised that due to the minimum salary thresholds imposed by the UKVI, this post will not qualify for university sponsorship under the Skilled Worker visa route.
Please note that we are advertising this vacancy on other websites, but we are not using those third parties to collate applications for us. If you are viewing this advert on a third party website please ensure you apply directly to Teesside University