Strategic Account Executive

Strategic Account Executive

Hybrid work model

Overall purpose of the job:

• Provide active support and oversight in association with account directors – broader view than just ‘account sales’ approach. Particularly those with more complex SIAM/Service Delivery.
• Provide strategic direction of initiatives to build on the existing accounts with account directors.
• Support account directors/managers across major and strategic accounts, as directed by line management.
• More of an input into shaping response to service issues and CSIP ensuring a joined up approach to CSAT, NPS and engagement
• Bid Support - Overlay for Customer bid engagement, bid shaping, content creation and review on major bids, particularly on those larger with a more detailed technical or service requirement.

Key responsibilities for this job:

• To work with larger opportunities as directed across the business regarding design and proposal and be an active contributor to grow new revenue across the business.
• Develop and maintain close working relationships with Bids, Contracts, Commercials, Legal and Products and ensure all are united in delivering bids and high value opportunities.
• To work with the solutions teams to deliver appropriate, joined-up solutions for the high value opportunities on technical areas.

Knowledge and experience required:

• Track record of leading sales enablement teams working with Enterprise Customers
• Experience is delivering successful bids and tender processes on high value opportunities
• Strong technical knowledge across Connectivity, Cloud, UCC, Security and Managed Services
• Excellent bid writing skills and strong presentation skills
• The ability to manage multiple projects with multiple product suites
• Strong interpersonal skills with an ability to influence across all areas
• Likeable and able to persuade others
• Tenacity, Grit and determination