Store Service Manager

Just a kitchen, some might think. But at Magnet, we recognise its deeper essence. It's more than a space - it's the very soul of a home where mornings are greeted, and evenings wind down.

Join us a Store Service Manager on our mission of Designing Kitchens for Life!

For this role the expected salary is £30,000- £40,000 per year.

What You’ll Be Doing

The Greater Picture:

You will be based at our Magnet showroom on the Isle of Wight, working closely as part of our fast paced, sales driven and motivated team.

As a Store Service Manager growth will be a priority and will be achieved by supporting driving process, looking at cost efficiencies and applying an ethos of accuracy and compliance. You will assist the team by been involved in any change initiatives, ongoing projects, coaching and supporting both new and existing colleagues, regarding training and development throughout the customer journey. You’ll also work closely with all our customers, delivering amazing customer service and dealing with any of the issues they might have effectively.

From the initial conversations in our showroom right through to installation and after care (home visits), we strive to create a welcoming environment to ensure consistent deliver high standards of customer service throughout.

Your skillset for performance:

At Magnet we focus on three core values: Care – Inspire – Deliver. We encourage an environment where colleagues are dedicated to live these values and put them into practice on a daily basis, that is how we thrive as a company.

As a Store Service Manager we are looking for an individual who is customer focused and always willing to go the extra mile. Also to be successful in this role, you will ideally have the following attributes:

• A passion for customer service and a personable manner
• The ability to demonstrate great leadership skills in order to manage and develop the team to their full potential
• Sales motivated and confident working towards targets
• Experience with building great working relationships across teams
• Being proactive around the market trends and competitors
• Flexibility around working hours
• A full UK driving license
  
  

In our recruitment process we’ll decide whether there’re enough similarities between your skills and aspirations and the skills and competences required for the role.

We believe you will enjoy working here if you:

• Have a strong passion for reaching sales targets
• Have a creative mindset and a willingness and desire to learn
• Feel motivated working in a dynamic, fast-paced environment
• Have an open-minded personality and enjoy thinking outside of the box
  
  

We are looking for the right person who is going to be an asset to our team by demonstrating their transferable skills from previous experience.

What’s in it for you? Why choose Magnet?

We genuinely want your role within Magnet to be exciting, inspiring and rewarding. We offer you a fast-paced but balanced environment with opportunities for growth. And our commitment to quality means working here isn’t just better for you - it’s better for life! Your journey at Magnet also comes with a range of brilliant benefits, such as:

• A competitive salary and commission package
• Personal development plan, access to tools and platforms
• A generous discount on our kitchen products
• Holiday Purchase Scheme, with the ability to buy up to 5 days additional annual leave
• Attractive Pension Scheme
• Virtual GP access
• Discounts with various retailers
• Cycle to work Scheme
  
  

Our story:

Read about us at https://www.nobia.com/about-us/.

Do you think we are a great match? If you have any questions about the position or the recruitment process, please don’t hesitate to contact us at [email protected].

About the recruitment process:

We are looking for skilled employees who can add value to our business. We work actively to ensure that our employees can develop at our workplaces, irrespective of their sex, age, ethnicity, sexual orientation, religion, or disability.

#Magnet