Solution Engineer

justt


Date: 2 weeks ago
City: London
Contract type: Full time
Justt is a leader in the chargeback automation industry, providing hands-free solutions to help merchants reclaim their revenue. Our innovative AI-driven platform addresses payment disputes efficiently and accurately, allowing our clients to focus on their core business activities. We are a forward-thinking company that values innovation, responsibility, and fairness.

We're seeking an experienced, independent Solution Engineer to join our dynamic London team

This is a critical role requiring complete ownership of complex technical processes - from initial pre sales through full customer onboarding. The ideal candidate is a seasoned professional with exceptional communication skills and the ability to lead processes independently in a fast-paced startup environment.

What You'll Do:

Lead Technical Sales Processes

  • Take full ownership of the technical aspects of sales cycles, including deep understanding of customer requirements and matching the right solutions
  • Conduct professional product demonstrations and technical workshops for prospective clients
  • Develop and present customized solutions that address specific client challenges and business objectives

Technical Implementation & Onboarding

  • Lead complete technical implementation of Justt's solutions for new clients, ensuring seamless integration with existing systems
  • Provide comprehensive training and ongoing support to ensure clients maximize value from our solutions
  • Proactively identify and resolve technical challenges throughout the onboarding process

Cross-Functional Collaboration

  • Work closely with sales, product, customer success, and engineering teams to exceed client expectations
  • Contribute to the development of technical documentation and training materials

Requirements:

  • 5+ years of proven experience in solution engineering, pre-sales, or technical consulting roles
  • 2 years in fintech - Bonus!
  • Deep understanding of AI-powered solutions, payment processing systems, and their applications in fraud prevention, chargeback management, and dispute resolution

Technical Skills:

  • Proven experience with integration processes, APIs, and data mapping
  • Strong problem-solving abilities and a critical thinking approach to client challenges

Personal Qualities:

  • Exceptional communication and presentation skills - ability to explain complex technical concepts to both technical and non-technical stakeholders
  • Independence and proactivity - thrive in managing multiple projects simultaneously in a rapidly changing environment
  • Cultural fit for our London office and fast-paced, creative startup atmosphere
  • Fluency in English; additional languages are advantageous

How to apply

To apply for this job you need to authorize on our website. If you don't have an account yet, please register.

Post a resume

Similar jobs

Social Worker - Leaving Care and Children Looked After

London Borough of Sutton, London
9 minutes ago
About The BoroughThe London Borough of Sutton is situated less than 30 minutes by train from Central London, with direct connections to London Victoria and London Bridge. Found in zone 5 with good transport links in and out of London, Sutton boasts award winning parks and open spaces, low crime rates, affordable housing and great schools. As well as high...

Senior Commercial Finance Analyst

Bonnier Books UK, London
1 day ago
I'm interested Application Deadline: Nov. 11, 2025 London HybridJob DescriptionReports to: Head of Commercial FinanceLocation: 5th Floor, HYLO, 105 Bunhill Row, London, EC1Y 8LZWorking pattern: Hybrid - minimum of two days per week in the office; up to three days per week workingfrom homeDepartment: Commercial FinanceSalary range: Competitive + Study SupportGeneral SummaryWe have an opportunity for a Senior Finance Analyst...

Global Performance Business Director

Starcom, London
4 days ago
Company DescriptionWith a history that dates back over 80 years,Starcom is a global communications planning and media leader. We are an agency still grounded in our founding principle that people are at the centre of all we do. Each day, we apply this belief to harness the transformative power of data and technology to inspire and move people and business...