Software Asset Licence Manager

Salary: Band 9, Salary: Band 9 £41,133.00 – £47,712.00 per annum

Location: Agile, Forth Banks Police Station and homeworking

Hours/Contract: 37 hours per week, permanent

The role

Here at Northumbria Police, we think our region is amazing! It takes a great deal of people from diverse backgrounds, with diverse skills and experience to serve our force area effectively, think you have what it takes to help us make a difference? This could be the perfect time for you to join us in our Digital Policing Department as a Software Asset Licence Manager.

Are you ready to lead the charge in optimising software asset management across a dynamic, mission-driven digital environment?

We’re looking for a Software Asset Licence Manager to drive Software Asset Management (SAM) service within Digital Policing. This is a pivotal role where you’ll lead the development of SAM policy, processes, and governance, ensuring compliance, cost-efficiency, and strategic value from our software investments. You will manage all SAM assets and their associated components via the Information Technology Service Management (ITSM) tool, Configuration Management Database (CMDB).

You will manage the software contract renewal process, working in collaboration with and supporting the decision making of service owners and the procurement manager to negotiate revenue costs and benefits with the 3rd party vendors, influencing investment decisions.

What you’ll do

• Lead and evolve a robust SAM service across the organisation, ensuring it aligns with industry best practices and supports organisational goals.
• Further develop and implement SAM policies and process/procedures that define standards, principals and frameworks for the effective maintenance and reuse of software assets. Produce performance metrics, using KPIs and dashboards to report to senior leadership.
• Manage the full lifecycle of software assets via the ITSM tool and CMDB, ensuring accurate tracking, compliance, and optimisation.
• Collaborate with service owners, technology partners, business stakeholders to oversee the procurement of software assets, software renewals, negotiate with vendors, and influence investment decisions.
• Forecast and control costs, ensuring support and licensing requirements are factored into annual planning.
• Act as the key liaison for vendor and supplier negotiations, ensuring value for money and contractual compliance.

What you’ll bring

• Proven experience in Software Asset Management, including policy development and compliance processes.
• Strong knowledge of core licensing models, especially Microsoft and other major vendors.
• Hands-on experience with SAM tools or similar platforms to track and manage software assets effectively.
• Excellent planning and organisational skills, with the ability to manage multiple priorities in a fast-paced environment.
• A collaborative mindset, with the ability to influence stakeholders and drive decisions that balance cost, compliance, and business needs.

This is more than just a technical role — it’s an opportunity to make a tangible impact in a critical public service environment. You’ll be part of a forward-thinking digital team, working on meaningful challenges that support frontline policing and public safety.

We know it’s important for you to feel that you’re not only part of a great team, but part of a community. We welcome applications from suitably qualified people from all sections of the community, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation.

Harnessing these differences creates a productive environment in which everyone feels valued, and their talents are fully utilised. Appointments are based on merit alone.

Interested to learn more? For further information about the role please contact Kirsty Wilson, Business Engagement Manager on [email protected]

Just so you know

Our application form will help us understand how your work, education and life experience has prepared you for the role of a Software Asset Licence Manager with #TeamNP. To help support your application research what makes us tick here at Northumbria, the role you’re applying for and the values and behaviours that contribute.

The recruitment process will consist of the initial application form followed by a face to face or Microsoft Team interview. Just so you know, you can save your application and come back to it any time prior to the closing date on the advert.

We are proud members of the Business Disability Forum, with whom we collaborate with to improve the lives of disabled employees. We are also a Disability Confident Employer, therefore if you demonstrate that you meet the minimum criteria for this role as stated in the advert, we will progress your application and offer you an interview.

If you tell us that you have a disability, we can make adjustments to support you through the recruitment process (for example we can arrange extra time for tests or provide a sign language interpreter) You can get in touch with us via [email protected] for any support regarding the application process. Please provide us with plenty of notice so we can ensure your visit goes smoothly. If your application is successful, we’ll ask you too ask you to complete a Recruitment Vetting (RV) form, therefore you must be a resident of the UK for a minimum period of 3 years to ensure vetting checks can be successfully performed. A job offer will be dependent upon vetting clearance, medical information, and references.

Terms of appointment

This is a permanent role and subject to a 6-month probation period.

If you are successful in your application, you will have a 6-month probation period with us where you will be unable to apply for any other post advertised internally or externally.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.