Social Media Manager

Social Media Manager

We are currently looking for a talented Social Media Manager, to be responsible for developing, guiding, and monitoring the Crown portfolio of brands across multiple social media platforms. Your day-to-day role will encompass a wide range of disciplines and skills, including strategy development, project management, KIP setting, performance analysis and reporting of native and paid content, overseeing community management and content creation to deliver against defined KPI’s.

What you can expect

Social Strategy

• Develop and implement social media strategies across multiple platforms that effectively meet marketing and business objectives. Across all brands Crown Trade, Crown Retail, Sadolin, Sandtex, Sadolin, Crown Decorating Centres for the UK and Ireland.
• Inclusive of organic, paid and influencer strategies.

Social Evaluation

• Setting KPIs, tracking performance and reporting, optimising content to continuously improve. (Weekly monitoring of performance, monthly reporting)
• Reviewing effectiveness and identifying opportunities to drive deeper engagement with audiences.

Social Implementation

• Curating organic social schedules and the planning of content in collaboration with Brand Managers. Oversee the production and scheduling of all content with the support of a Social Media Coordinator (Assistant/Exec)
• Working alongside E-Comm Manager and Brand Comms Manager to manage social paid activity with agency. Reporting on performance and optimising content
• Monitoring Social trends competitor activity and social listening to feed into future content.
• Ownership of Social Media management tools (Falcon, Pixlee)

Required skills, experience and qualifications:

• Deep demonstrable knowledge of the following platforms and their integrated insight tools: Facebook, Instagram, Pinterest, TikTok, Twitter, and YouTube. Reddit and Discord a nice to have.
• Experienced in managing multi brand platforms across social media channels.
• Experienced setting up reporting upon social analytics with recommendations.
• An ability to multitask and perform under pressure.
• Sound knowledge of the English language
• The ability to think strategically and creatively

What we offer

We offer an attractive reward package that includes:

• A company culture that is inclusive, warm, welcoming, driven, and allows everyone to show up as themselves every single day without judgement
• Purchse a generous amount of significantly discounted paint for personal use
• 28 days leave (plus bank holidays)
• Pensions, Group Income Protection and Life Assurance
• Employee Assistance Programme (EAP) - 24/7 access to confidential support via an employee helpline with qualified counsellors
• Health & wellbeing perks - a range of medical dental and optical treatments for you and you family
• Eating out & leisure discounts available
• Cycle to Work Scheme
• Retail discounts
• Training and development throughout your role

More about Crown Paints & Hempel

Crown Paints have been manufacturing paint for longer than most, over 200 years in fact, with over 60 years proudly holding the Royal Warrant. It’s fair to say that we know our craft; however, what really sets Crown apart is the support we provide for cultural, humanitarian and scientific causes across the world.

Alongside our owners, The Hempel Foundation, we place a special focus on education for children in need, and are proud to support the education of over 55,000 children across 22 projects worldwide. You can therefore guarantee here at Crown – It’s not just paint. It’s personal!

We are committed to promoting a workplace that values unique backgrounds, perspectives, and talents. Creating an inclusive environment where each employee can bring their authentic selves to work is crucial for our success in shaping a brighter future with sustainable coating solutions.

We recognize that our journey must be persistent. We are dedicated to continually developing and improving our efforts and have a variety of programs and initiatives such as a global 16 weeks paid parental leave policy from day one, Inclusive Leadership Training, a Diversity, Equity, and Inclusion Council, an internal Women’s Network, and mandatory Anti-Harassment Training. This is not a complete list, but essential in ensuring that every employee feels the responsibility of protecting our inclusive culture by treating each other with respect.

#LI-Hybrid