Settlement Manager (Worldwide/ Remote)

ZEN.COM


Date: 2 weeks ago
City: Remote
Contract type: Full time
Remote
At ZEN.COM, we’re building a product that’s changing the way people shop and pay online – simple, smart and, well, zen. If you’re looking for a place where your skills have real impact and your ideas are heard, we’d love to hear from you.

Right now, we’re looking for a Settlement Manager to join our finance team and support the day-to-day operations of our payment settlement processes.

Key Responsibilities

  • Oversee the daily operations of the Settlements Team, ensuring efficient and accurate processing of payment and financial transactions.
  • Manage settlements with Payment Service Providers (PSPs), including verifying the accuracy and completeness of reports received from PSPs, and reconcile with banks and the operational processing system.
  • Ensure timely and accurate posting of values resulting from settlement reports in the operational system.
  • Reconcile GL accounts related to settlements and resolve any discrepancies.
  • Prepare and distribute periodic reports on settlement activities.
  • Support projects related to settlements and collaborate with other departments to resolve issues related to failed or incomplete transactions.
  • Develop and implement policies and procedures to improve settlement processes and ensure compliance with financial regulations.
  • Provide leadership and guidance to the Settlements Team, including assigning tasks, developing and motivating employees, and tracking their performance.
  • Assist in building and testing products, operational systems for payments, finance and reconciliation.
  • Analysis on PSP performance and associated cost.

What We’re Looking For

  • Bachelor's degree in Finance, Accounting, or a related field.
  • Minimum of 5 years of experience in financial settlements or a related role in payment industry.
  • Proven experience in team management and leadership.
  • Excellent analytical and problem-solving skills.
  • Strong communication and interpersonal skills.
  • Proficiency in financial and accounting software.
  • Proficiency in MS Excel, VBA, Power Query, and other relevant tools.
  • Relevant certifications in finance or accounting are a plus.
  • Knowledge of complex payments operations and the ability to resolve issues quickly and accurately.

Desired Skills

  • Experience in managing general ledgers.
  • Strong understanding of settlement policies and different products being traded by clients and markets.
  • Ability to work independently and as part of a team, with excellent communication and interpersonal skills.
  • Problem-solving and troubleshooting skills.
  • Attention to detail.
  • Self-starter.
  • Mindset for continuous improvement.

What do we offer?

  • Real influence in shaping the ZEN.COM product offer.
  • Work in an environment where innovation and efficiency count.
  • Competitive salary and flexible working conditions.
  • Private medical care.
  • Internal and external training.

If this sounds like you – let’s talk. Join us and help shape the future of payments!

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