Service Technician

Better places, thriving communities.

As the UK's leading FM provider and professional services company, maintenance is the heartbeat of what we do. Since 1987, Mitie's 72,000 employees have been maintaining companies globally, our clients range from household names in banking, critical government sites as well as hospitals and schools.

We are seeking a technically proficient, detail-orientated and motivated Service Technician to support our growing portfolio of projects across a wide range of industries. This is a fantastic opportunity to work with a market leading organisation in the field of building automation.

You'll play a crucial role supporting the remote maintenance of Building Management Systems (BMS). Your work will directly support Mitie's goal of achieving "net zero" for our clients through the support and maintenance of BMS controllers and IoT equipment.

Key Responsibilities

• Maintenance: Remotely monitor building systems for performance, alarms, and trends to identify inefficiencies and abnormalities.
• BMS Service: Manage the day-to-day processing of support tickets via the BMS and CAFM platforms, ensuring that calls are logged, tickets are processed, and management team are kept up to date.
• Remote Configuration: Develop, modify and troubleshoot BMS control logic and sequence of operation for HVAC, lighting and auxiliary systems using platforms such as Trend, Tridium, Honeywell Siemens or Schneider Electric.
• Remote Assistance: Support remote commissioning and troubleshooting efforts with on-site teams.
• Monitor: Utilise remote management systems to remotely monitor and verify correct operation and identify performance issues.
• Mobilisation: Assist the BMS engineers with UAT testing and reviews of new sites.
•  Testing: Conduct remote functional testing of BMS points and sequences to ensure they meet the design intent.
• Compliance: Ensure remote engineering practices comply with industry standards, project specifications and cybersecurity protocols.
• Learning and Support: Participate in internal training, certifications and product specific updates.
  
  

What We Are Looking For

• Bachelor's degree in mechanical engineering, Electrical Engineering, Controls Engineering, Computer Science or a related technical field.
• Equivalent experience or technical certification in controls/BMS will also be considered.
• Strong interest in Building automation, HVAC systems, or controls systems engineering.
• Familiarity with BMS platforms (e.g. Trend, Tridium, Distech, Siemens, Schneider).
• Basic understanding of IT Networking and BMS logic
• Strong Analytical and problem solving skills.
• Excellent verbal and written communication skills
• Ability to work independently and manage time effectively when working remotely.
  
  

What You Get

Full training and ongoing development.

Our market-leading offering provides you with benefits that suit your lifestyle.

We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.

When you join us, we'll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days' holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices!

We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).

We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there's a chance to scoop a top prize of £10,000!

Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.

Our market-leading offering provides you with benefits that suit your lifestyle.

We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.

When you join us, we’ll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days’ holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices!

We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).

We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,000!

Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.

We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing Cory Ambler at [email protected].

Since 1987, Mitie’s 76,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.

Join our Mitie Team.

Together our diversity makes us stronger.

• Apply Now
  
  

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