Service planner

Job Title : Service Planner

Division (Weir Minerals)

Location - Rochdale UK

Onsite

Purpose of Role:

Working with a highly knowledgeable team you will schedule engineers to meet our customers on-site needs using tailored software.

Liaising with our customers via phone and email.

Ensuring the engineers achieve their goals by arranging spares consignments.

Prioritising your own work load to gain the most of your day.

Why choose Weir: Be part of a global organization dedicated to building a better future: At Weir, the growing world depends on us. It depends on us constantly reinventing, quickly adapting and continually finding better, faster, more sustainable ways to access the resources it needs to thrive. And it depends on each of us doing the best work of our lives. It’s a big challenge – but it is exciting.

An opportunity to grow your own way: Everything moves fast in the dynamic world of Weir. This creates opportunities for us to take on new challenges, explore new areas, learn, progress and excel. Best of all, there is no set path that our people must take. Instead, everyone is given the support and freedom to tailor-make their own career and do the best work of their lives.

Feel empowered to be yourself and belong: Weir is a welcoming, inclusive place, where each individual’s contribution is recognized and all employees are encouraged to innovate, collaborate and be themselves. We continually focus on people and their wellbeing. We believe in fairness and choose to be honest, transparent and authentic in everything we do.

Key Responsibilities:

• Support the Service managers in all aspects of administrational aspects of managing the Service team
• Prepare, submit and follow-up quotations required for service work
• Using dedicated software, allocate service labour & spare parts ensuring the most effective and appropriate use of resources
• Liaise with customers, Service Engineers and other relevant parties to ensure that communication regarding the status of service work is maintained, monitor completeness of all reports and ensure the customer will be informed
• Safety First: Demonstrate 100% commitment to our zero harm behaviours in support of our drive towards developing a world class safety culture.
  
  

Job Knowledge/Education and Qualifications:

• Any equivalent combination of education and experience will be considered for candidates that have the ability to perform the objectives above.
• Competent in MS office, Word, Excel
• Excellent communication skills and effective organisational skills
• Willingness and ability to work effectively within a team and autonomously
• History of scheduling and planning a team / activities
  
  

This job advertisement is opened up internally and externally simultaneously. Internal Weir Employees will be given priority. The position is not available for visa sponsorship.

Founded in 1871, Weir is a world leading engineering business with a purpose to make mining operations smarter, more efficient and sustainable. Thanks to Weir’s technology, our customers can produce essential metals and minerals using less energy, water and waste at lower cost. With the increasing need for metals and minerals for climate change solutions, Weir colleagues are playing their part in powering a low carbon future. We are a global family of 11,000 uniquely talented people in over 60 counties, inspiring each other to do the best work of our lives.

For additional information about what it is like to work at Weir, please visit our Career Page and LinkedIn Life Page.

Weir is committed to an inclusive and diverse workplace. We are an equal opportunity employer and do not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, veteran status, disability, age, or any other legally protected status.

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