Service Dispatcher

Imagine yourself…

• Doing meaningful work that makes an everyday impact on the world around you.
• Growing your expertise and expanding your skillset with every project.
• Owning your ambition and fueling your career growth.
  
  
  

It’s all possible with a role at Videojet, a Veralto company. You have likely purchased or used a product touched by Videojet Technologies this week—after all, Videojet is a world leader in the product identification market, providing in-line printing, coding and marking products, consumables, and software solutions. Videojet’s technologies play a critical role in ensuring the safety and authenticity of products sold across the globe in the food, beverage, pharmaceutical, and industrial marketplaces.

As part of the Videojet team and the broader Veralto network, you’ll work with products that make an everyday impact on the world around you—and along the way, you’ll have opportunities to make your mark on our business and your career with ongoing opportunities to deepen your skillset and pursue your ambitions.

We offer

• Health Insurance
• Pension scheme
• 26 days annual leave
• Being part of a dynamic team focused on delivering results and continuous improvement
• A consultative role where you collaborate with others to help achieve strategic business goals
• A fast-paced environment that values initiative and adaptability
• Strong emphasis on teamwork and enjoying the work experience
• Opportunity to work in a leading global company
• Supportive manager who cares about your strengths and development
  
  
  

Reporting to the Technical Service Manager, the Service Dispatcher will play a key role within the Customer Service Team in the UK providing first class support to our customers, and will be responsible for achieving business goals for processing orders, on time delivery and supporting the coordination of the Field Service engineer teams. He/she will be located ideally in Huntingdon.

In this role, a typical day will look like:

• Scheduling and Coordination of Field Service Engineers
• Quoting via Telephone and Mail
• Service invoicing & Credit Notes
• Parts ordering, tracking and transferring between FSEs
• Customer Service/Communication via telephone and emails
  
  
  

The essential requirements of the job include:

• A flexible and creative professional style with a strong interpersonal skill
• Proactive and strategic problem solver who can support and lead others to deliver the best solutions for our customers
• Service-oriented and standout colleague who seeks feedback to continuously improve programs
• Outstanding Communication Skills
• Proven attention to detail skills
  
  
  

Videojet is proud to part of the Product Quality & Innovation segment of Veralto (NYSE: VLTO), a $5B global leader dedicated to ensuring access to clean water, safe food and medicine, and trusted essential goods. When you join Veralto’s vibrant global network of 16,000 associates, you join a unique culture and work environment where purpose meets possibility: where the work you do has an everyday impact on the resources and essentials we all rely on, and where you’ll have valuable opportunities to deepen your skillset, pursue your ambitions, and grow your career. Together, we’re Safeguarding the World’s Most Vital Resources—and building rewarding careers along the way.

At Veralto, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.

If you’ve ever wondered what’s within you, there’s no better time to find out.

Unsolicited Assistance

We do not accept unsolicited assistance from any headhunters or recruitment firms for any of our job openings. All resumes or profiles submitted by search firms to any employee at any of the Veralto companies, in any form without a valid, signed search agreement in place for the specific position, approved by Talent Acquisition, will be deemed the sole property of Veralto and its companies. No fee will be paid in the event the candidate is hired by Veralto and its companies because of the unsolicited referral.