Service Advisor
Yeomans
Date: 2 weeks ago
City: Plymouth
Contract type: Full time
SERVICE ADVISOR - YEOMANS NISSAN PLYMOUTH
Are you ready to be the first point of contact for our customers and a key part of the Nissan journey? We have a fantastic opportunity for a Service Advisor to join our dynamic team at Yeomans Nissan Plymouth.
As a family-run business with 35 sites, the Yeomans Group is built on a foundation of trust and service. In this role, you’ll be a vital link in our aftersales department, ensuring every customer who visits our Nissan dealership feels confident and cared for. If you’re a friendly, positive communicator with a passion for excellence, you're exactly who we're looking for.
Key Responsibilities
We are seeking a highly motivated and professional individual with excellent interpersonal skills. While experience in a similar role is a bonus, it’s not essential. A passion for customer service and a self-motivated attitude are the keys to your success.
#49669
Are you ready to be the first point of contact for our customers and a key part of the Nissan journey? We have a fantastic opportunity for a Service Advisor to join our dynamic team at Yeomans Nissan Plymouth.
As a family-run business with 35 sites, the Yeomans Group is built on a foundation of trust and service. In this role, you’ll be a vital link in our aftersales department, ensuring every customer who visits our Nissan dealership feels confident and cared for. If you’re a friendly, positive communicator with a passion for excellence, you're exactly who we're looking for.
Key Responsibilities
- Proactively manage customer communications, handling calls to schedule vehicle maintenance.
- Drive workshop bookings by effectively converting inquiries into confirmed appointments.
- Provide a seamless and outstanding customer service experience from start to finish.
- Use your expertise to understand customer needs and recommend the most appropriate products and services.
We are seeking a highly motivated and professional individual with excellent interpersonal skills. While experience in a similar role is a bonus, it’s not essential. A passion for customer service and a self-motivated attitude are the keys to your success.
- A full, valid driving licence is essential for this position.
- You must have strong IT literacy and the ability to thrive in a fast-paced environment.
- You possess the drive to take the initiative and deliver a high standard of customer care.
#49669
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