Service Advisor

SERVICE ADVISOR - YEOMANS NISSAN PLYMOUTH

Are you ready to be the first point of contact for our customers and a key part of the Nissan journey? We have a fantastic opportunity for a Service Advisor to join our dynamic team at Yeomans Nissan Plymouth.

As a family-run business with 35 sites, the Yeomans Group is built on a foundation of trust and service. In this role, you’ll be a vital link in our aftersales department, ensuring every customer who visits our Nissan dealership feels confident and cared for. If you’re a friendly, positive communicator with a passion for excellence, you're exactly who we're looking for.

Key Responsibilities

• Proactively manage customer communications, handling calls to schedule vehicle maintenance.
• Drive workshop bookings by effectively converting inquiries into confirmed appointments.
• Provide a seamless and outstanding customer service experience from start to finish.
• Use your expertise to understand customer needs and recommend the most appropriate products and services.
  
  

About You

We are seeking a highly motivated and professional individual with excellent interpersonal skills. While experience in a similar role is a bonus, it’s not essential. A passion for customer service and a self-motivated attitude are the keys to your success.

• A full, valid driving licence is essential for this position.
• You must have strong IT literacy and the ability to thrive in a fast-paced environment.
• You possess the drive to take the initiative and deliver a high standard of customer care.
  
  

In return, we offer a highly competitive salary and a modern, supportive working environment. If you are ready to drive your career forward with a leading brand, we would love to hear from you. To apply, please send your CV and a brief covering letter to [email protected], explaining why you are a great fit for this role.

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