Senior Service Manager

Hours: 37.5 hours per week

Salary: £28,742.18 per annum

Based at: Swansea

Role Purpose

The Senior Service Manager will provide strategic and operational leadership for Adferiad’s Adult Out-of-Hours Sanctuary and 24/7 CYP Mental Health Crisis Service. The post holder will be responsible for managing and supporting staff teams to deliver high-quality, person-centred crisis interventions that promote safety, recovery, and resilience. Participation in the management on-call rota to provide out-of-hours leadership support as required. They will ensure both services meet statutory requirements, contractual obligations, and organisational policies, while upholding Adferiad’s values. A key part of the role will be developing strong working relationships with external partners, including health, social care, and voluntary agencies, to ensure effective pathways and integrated support for those in crisis.

Senior Service Manager Sanctuary Candidate Pack

How To Complete An Application Form

If you think you might have these skills, but are not 100% sure, please do still apply and let us decide. We know that certain groups rule themselves out of interesting opportunities assuming that others will be more successful, but please don't be that person. We want to hear from the widest cross section of the community.

If you have difficulty accessing this information or would like it in a different format, please contact our recruitment team at [email protected] or 01792 816600

Oriau: 37.5 awr yr wythnos

Cyflog: £28,742.18 per annum

Lleoliad: Abertawe

Pwrpas y Rôl

Bydd yr Uwch Reolwr Gwasanaeth yn darparu arweinyddiaeth strategol a gweithredol ar gyfer Gwarchodfa Oedolion y Tu Allan i Oriau ac ar gyfer Gwasanaeth Argyfwng Iechyd Meddwl Plant a Phobl Ifanc 24/7. Bydd deiliad y swydd yn gyfrifol am reoli a chefnogi timau staff i ddarparu ymyriadau argyfwng o ansawdd uchel sy'n canolbwyntio ar y person ac sy'n hyrwyddo diogelwch, adferiad a gwydnwch. Cyfranogiad yn y rota rheoli ar alwad i ddarparu cefnogaeth arweinyddiaeth y tu allan i oriau yn ôl yr angen. Byddant yn sicrhau bod y ddau wasanaeth yn bodloni gofynion statudol, rhwymedigaethau cytundebol a pholisïau sefydliadol, gan gynnal gwerthoedd Adferiad. Rhan allweddol o'r rôl fydd datblygu perthnasoedd gwaith cryf gyda phartneriaid allanol, gan gynnwys asiantaethau iechyd, gofal cymdeithasol a gwirfoddol, er mwyn sicrhau llwybrau effeithiol a chefnogaeth integredig i'r rhai sydd mewn argyfwng.

Os credwch fod gennych y sgiliau hyn, ond nad ydych 100% yn siŵr, gwnewch gais o hyd a gadewch i ni benderfynu. Gwyddom fod rhai grwpiau yn diystyru eu hunain o gyfleoedd diddorol gan gymryd y bydd eraill yn fwy llwyddiannus, ond peidiwch â bod y person hwnnw. Rydym am glywed gan y trawstoriad ehangaf o’r gymuned.

Os ydych chi'n cael trafferth cael mynediad i'r wybodaeth hon neu os hoffech chi ei chael mewn fformat gwahanol, cysylltwch â'n tîm recriwtio yn [email protected] neu 01792 816600