Senior Programme Manager, EU Central Operations
Amazon
Date: 2 weeks ago
City: Dunstable
Contract type: Full time
Description
Central Operations (CO) refers to a new approach in Amazon Logistics (AMZL) to define a scalable solution to run an increasingly complex and growing last mile delivery network. CO is a key strategic initiative with a vision to transform the way AMZL executes route planning, labor planning and last mile on-road delivery experience. This is a chance to support a rapidly evolving part of AMZL, taking the lead in developing a best-in-class operation to make effective, real-time decisions to maximize customer and driver experience whilst on the road. As Payment Programs, EU CO, you will own multiple programs to drive the Work Summary and Invoicing programs to improve the overall last mile cost and DSP Experience for AMZL EU. You will be responsible for building processes, systems, and mechanisms to monitor and take actions in partnership with the work summary and invoicing execution teams and different partner teams such as DSP, ACES and Finance. You will be accountable for cost and customer experience, both in short term process improvements and long-term step-function improvements.
We are open to hiring candidates to work out of one of the following locations:
London, GBR
Key job responsibilities
Responsible for EU Work Summary and Invoicing programs to drive automation and invoicing accuracy impacting last-mile customer experience and last-mile cost.
Amazon Logistics, or AMZL, handles ‘last mile’ delivery duties in partnership with third-party distribution businesses. We utilise creative thinking and continuous improvement initiatives to get millions of physical products into the hands of our customers. Our goal is to make our customers’ delivery experience as smooth as possible and roll out global delivery solutions
Basic Qualifications
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Company - Amazon UK Services Ltd.
Job ID: A2980731
Central Operations (CO) refers to a new approach in Amazon Logistics (AMZL) to define a scalable solution to run an increasingly complex and growing last mile delivery network. CO is a key strategic initiative with a vision to transform the way AMZL executes route planning, labor planning and last mile on-road delivery experience. This is a chance to support a rapidly evolving part of AMZL, taking the lead in developing a best-in-class operation to make effective, real-time decisions to maximize customer and driver experience whilst on the road. As Payment Programs, EU CO, you will own multiple programs to drive the Work Summary and Invoicing programs to improve the overall last mile cost and DSP Experience for AMZL EU. You will be responsible for building processes, systems, and mechanisms to monitor and take actions in partnership with the work summary and invoicing execution teams and different partner teams such as DSP, ACES and Finance. You will be accountable for cost and customer experience, both in short term process improvements and long-term step-function improvements.
We are open to hiring candidates to work out of one of the following locations:
London, GBR
Key job responsibilities
Responsible for EU Work Summary and Invoicing programs to drive automation and invoicing accuracy impacting last-mile customer experience and last-mile cost.
- Enable effective decision making by retrieving and aggregating data from multiple sources and compiling it into a digestible and actionable format.
- Partnering with other analysts and BI engineers in planning and analytics to build analytical solutions to deliver on business goals.
- Develop processes and systems to achieve metrics, often requiring scrappy solutions to temporarily overcome technical limitations. The ability to scale will be critical to all processes.
- Deep dive, identify and lead process improvement initiatives through quantitative analysis and data-driven decision making.
Amazon Logistics, or AMZL, handles ‘last mile’ delivery duties in partnership with third-party distribution businesses. We utilise creative thinking and continuous improvement initiatives to get millions of physical products into the hands of our customers. Our goal is to make our customers’ delivery experience as smooth as possible and roll out global delivery solutions
Basic Qualifications
- A degree in Business Administration, Finance, Computer Information Systems, Engineering, Operations Research, Mathematics or other business/analytical disciplines or equivalent.
- Relevant experience as a Business Analyst, Data Analyst, or related.
- Relevant experience as a Project/Program Manager.
- Relevant experience of communicating with a wide range of stakeholders, including your peers and leadership
- Advanced or master’s degree
- Project-management qualification such as PRINCE2, APM, PMI, or similar
- Experience in working with Redshift
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Company - Amazon UK Services Ltd.
Job ID: A2980731
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