Senior Product Manager

Company Overview

LucidLink is a fast-growing startup on a mission to make data instantly and securely accessible from everywhere. As remote and hybrid work has become the new normal, our cloud-based technology enables teams to instantly access files and collaborate from anywhere in a familiar format that works like a local hard drive.

LucidLink’s solution is designed for workflows involving huge files, massive data sets and real-time collaboration. Our customers include the world’s most creative companies like Paramount, Warner Brothers, Epic Games, Spotify, A+E and Netflix. We were founded in 2016 by storage industry experts and support over one billion customer files across more than 40+ countries. LucidLink is headquartered in San Francisco, California, has an engineering office in Sofia, Bulgaria, and remote employees across North America, Europe, and Australia.

Reasons to join LucidLink:

• Tackle big challenges: You’ll have the chance to solve complex, high-stakes problems that redefine how teams collaborate globally. By starting with the Media & Entertainment industry and expanding into data-intensive sectors, you’ll gain deep insight into cutting-edge technologies and play a role in shaping the future of global workflows.
• Values-led culture: Our values don’t just exist on paper—they guide every decision and interaction. You’ll thrive in an environment where integrity, innovation, and empathy are at the core of how we operate, empowering you to grow personally and professionally.
• Hypergrowth journey: Joining a company with triple-digit growth rates means unparalleled opportunities for advancement, learning, and being part of an exciting journey toward unicorn status. You’ll experience the adrenaline of startup speed combined with the satisfaction of building something truly impactful.
• Immediate impact: At LucidLink, your work will matter—immediately. You’ll be part of a tight-knit team of 170+ builders working at startup speed, where your ideas and actions will create tangible, exponential results that contribute to our collective success.
• Comprehensive benefits: We believe in investing in our people. With unlimited PTO, a competitive salary, stock options, and full health coverage, you’ll feel supported both professionally and personally while enjoying a strong work-life balance.
  
  

Job Description

We’re looking for a Senior Product Manager to join LucidLink, where you’ll play a pivotal role in shaping the strategy and execution of our product roadmap. You’ll work closely with our go-to-market and engineering teams, translating business needs into clear, actionable product requirements and acting as a vital connector between technical teams and business stakeholders.

In this role, you’ll be a trusted partner to your peers to discover, define, and prioritize delivery of impactful features that drive the biggest outcomes for LucidLink and for our global clients. Your work will help strengthen our position as a leader in cloud-native file collaboration, driving innovation and value across our platform.

Responsibilities

• As a member of the Product Management team, you’ll collaborate with your fellow PMs, Product Designers, and Engineering Leads to define and drive the execution of LucidLink’s product strategy and roadmap, ensuring that the roadmap is tightly aligned with our business objectives and long-term vision.
• Champion an outcomes-driven approach, prioritizing measurable impact - such as user adoption, retention, and revenue growth - over simply delivering features.
• Lead and drive cross-functional teams through the entire lifecycle of product—from ideation, to validation, to experimentation, to delivery, to go-to-market, and iterative releases and scale-up.
• Analyze market, customer, competitive, financial and usage data to identify product opportunities, and evaluate initiatives on the business and customer outcomes they produce.
• Engage directly with customers and prospects to gather feedback and requirements, and collaborate with Support, Success, Solutions and Sales team for additional input.
• Embrace an agile approach to test-and-learn experimentation aimed at optimizing product features, improving user journeys, and driving meaningful behavioral changes.
• Work across engineering, product design, product marketing, sales and support teams to deliver coordinated product releases that enables all teams to be successful.
• Help define then take ownership of key performance indicators (KPIs) that reflect desired outcomes, and use them to guide prioritization, roadmap creation, and success measurement
• Have a keen awareness and consideration for monetization strategies—including pricing and packaging.
• Demonstrate an interest and affinity for deeply technical products.
  
  

Requirements

• 10+ years of professional experience in a SaaS or software company.
• 5+ years of direct experience in B2B SaaS or software product management, with a strong track record of driving growth in dynamic, cross-functional teams.
• Deep expertise in data analysis, experimentation, and data-driven product management.
• Solid understanding of user behavior analytics and customer journey optimization.
• Proven ability to collaborate effectively across departments and influence stakeholders at all levels.
• Exceptional communication and presentation skills, with the ability to translate complex data into clear, actionable insights.
• Hands-on experience with agile development processes and end-to-end product lifecycle management.
• Experience with releasing and launching products in collaboration with go-to-market teams.
• Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience; a technical background is highly valued, and an MBA is a strong plus.
• Experience with cloud storage, on-premise storage, file systems, and similar technologies is a plus.
  
  

Mission

To drive the strategic growth and evolution of LucidLink’s product by championing an outcomes-focused mindset, ensuring customer-centric innovation, and delivering impactful features that enhance global adoption of our cloud-native file-system platform.

Objectives

• Outcomes Over Outputs Shift the organization’s focus from feature delivery to achieving meaningful outcomes such as user adoption, retention, and revenue growth.
• Cross-Functional Leadership Lead and inspire cross-functional teams—including engineering, design, marketing, and sales—through the entire lifecycle of product initiatives.
• Data-Driven Decision Making Leverage deep data analysis and experimentation to guide product decisions, identify opportunities, and validate hypotheses.
• Customer-Centric Innovation Continuously enhance the user experience through journey optimization, feedback loops, and targeted feature development. Ability and experience in engaging customers and prospects in discovery interviews.
• Monetization Strategy Execution Define and implement scalable monetization strategies based on customer insights and market conditions.
• Product-Led Mindset Leverage the users’ experience and usage patterns as a driver for product adoption, usage expansion, as paths for upsell and cross-sell, and as lead-generation mechanisms for Sales engagement.
  
  

Key Competencies

Strategic Thinking - Ability to define long-term product vision and connect it to tangible business goals from a variety of data sources - sales feedback, support feedback, suggestion form PD and tech leads and to have 1st hand conversation with customers (primary research).

Outcome-Driven Mindset - Focus on delivering user and business value, not just features.

Data Fluency - Proficiency in analyzing user behavior, experiments, and KPIs to guide action. (PM is running own business and they need to decide on the focus of the team based on data).

Customer Empathy - Deep understanding of customer pain points and the ability to translate them into product solutions.

Cross-Functional Collaboration - Strong ability to work across teams and align stakeholders toward common goals.

Communication Skills - Clear, open and persuasive in articulating ideas, strategies, and results to diverse audiences. (PM have authority but they need to drive collaborative decision making with PD and devs).

Executional Excellence - Demonstrated ability to ship high-quality products and iterate quickly.

Business Acumen - Understanding of monetization, pricing models, and go-to-market strategies.

Technical Fluency - Able to engage meaningfully with engineering teams; technical degree or background is an asset.

Join our team and play a crucial role in shaping the future of our product and driving our company's success through innovative product-led growth strategies.

The salary range provided for this position is an estimated guideline from a salary database. Total compensation for this position may also include equity, variable pay, and employee benefits. We consider a wide range of factors when making compensation decisions, including but not limited to relevant experience, knowledge, training, and skill sets; market conditions; and internal equity. Compensation ranges may also vary based on location.