Senior Manager, Capacity Planning, Future Planning

About the role:

Responsible for preparing us for our future and the rapid growth of our Destination Conferences through long term venue and space planning. This includes ensuring program, audience and exhibitor needs can be accommodated in future venues, supporting capacity analysis, and determining exhibitor inventory.

The successful candidate will take ownership of the end-to-end processes for all attendee and venue capacity planning and will align with key stakeholders to successfully manage and track changes. This person will drive the decision-making process, understanding what is required and where necessary help to build & recommend effective solutions and plans to allow for continued conference growth.

What you will do:

• Create and maintain the global capacity templates and roll up documents to ensure accurate max capacity data is being documented.
• Manage capacity conference planning with Logistics team, working towards solutions where possible & supporting with investments as required.
• Validate attendee projections against venue max capacity & flag restrictions with Logistics for in-year conference planning and conference sell-out.
• Project manage onsite actuals completion with Logistics & Content, analyze data to identify any trends, & support a tailored capacity planning approach based on conference specific attendee behavior.
• Project manage Logistics capacity planning budget writing process – drive timelines, establish guidelines, trainings & support, & review all investment requests, partnering with Financial Planning as required.
• Support attendee revenue budget writing process providing max capacities, reviewing revenue submission and working towards solutions with Logistics for additional growth where required.
• Establish & project manage the Capacity Planning process within the new Conference wrap-up process.
• Project manage PE90 timelines to ensure logistics space utilization and capacity planning is determined ahead of inventory release. Collaborate with exhibitor operations, conference logistics and venue selection & strategy teams to build effective solutions for additional growth. Determine where investment is required and ensure global profit margins are maintained.
• Establish a capacity directory for all venues globally including session rooms, meals, and pavilions to enable consistency in capacity planning.
• Determine absolute maximum capacity for all venues globally, building an automated capacity heatmap that takes into consideration attendee and exhibitor growth projections as well as venue contracting status, in order to support long-term planning and venue contracting,
• Analyze space utilization and attendee behavior of member lounges, 1:1s, and registration to determine optimal space requirements / capacity and enable effective space planning.
  
  

What you will need:

• Experience: 7+ years of progressive business experience
• Qualifications: Being extremely process driven with strong project management skills are essential. Events knowledge is a plus – e.g., understanding of floor plans, logistical challenges, etc.
• Exceptional problem-solving capability: You have a proven track record of solving complex problems, thinking creatively, and using data to tell a story and drive change
• Technical skills: You are highly proficient in Microsoft Excel and can create and maintain complex worksheets and roll ups independently.
• Detail oriented: You have a critical eye for details and can effectively analyse and summarize data
• Fast-paced: You operate with a sense of “urgency” and can excel in an execution-focused environment
• Drive / Self-sufficiency: You have a demonstrated ability to own a problem and aggressively drive from problem statement to solution in a self-sufficient capacity, even in a matrixed environment
• Communication skills: You are an excellent and structured verbal and written communicator with effective presentation and platform skills
• Executive presence: You can effectively summarize and present attendee projection findings to your manager and other senior Gartner associates
• Strong core values: You demonstrate integrity, collaboration, a no-limits mindset, objectivity, and consistent results using global best practices
• Education: Bachelor's degree preferred
• Willingness to travel approximately 10% per year regionally and internationally
  
  

#Hybrid

#ConferencesOperations

Who are we?

At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world.

Our mission relies on expert analysis and bold ideas to deliver actionable, objective insight, helping enterprise leaders and their teams succeed with their mission-critical priorities.

Since our founding in 1979, we’ve grown to more than 20,000 associates globally who support ~15,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That’s why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.

What makes Gartner a great place to work?

Our sustained success creates limitless opportunities for you to grow professionally and flourish personally. We have a vast, virtually untapped market potential ahead of us, providing you with an exciting trajectory long into the future. How far you go is driven by your passion and performance.

We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients.

Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations.

We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work.

What do we offer?

Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers.

In our hybrid work environment, we provide the flexibility and support for you to thrive — working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.

Ready to grow your career with Gartner? Join us.

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Job Requisition ID:88795

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