Senior Implementation Manager

Company Description

Wise is a global technology company, building the best way to move and manage the world’s money.

Min fees. Max ease. Full speed.

Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money.

As part of our team, you will be helping us create an entirely new network for the world's money.

For everyone, everywhere.

Job Description

More about our mission and what we offer.

We are looking for a Senior Implementation to join our team in London and play a crucial role in growing Wise Platform by leading our highest impact client integration projects. You’ll be helping achieve our regional growth targets while working closely with our Solutions Engineering, Product, Compliance, Operational and Sales teams to deliver projects efficiently and to a high standard.

In this role, you will be responsible for leading complex implementation projects with the world’s biggest banks and businesses. From kick off to launch, you will leverage strong programme management experience to deliver on time, high quality integrations.

Across markets you will lead projects to implement both new and existing solutions with our clients, managing risks and overcoming blockers along the way with in-depth problem solving and strong influencing skills. You should be equally comfortable in both a commercial and technical environment, winning trust from internal and external stakeholders across a range of seniorities and functions.

This role is ideal for an established implementation manager with client facing experience and a track record of delivering complex programs of work in financial services, particularly in the tech and payments sectors.

If you are passionate about financial technology and thrive in a fast-paced, dynamic environment, we encourage you to apply.

Your Mission

• Leverage project governance expertise to manage scope, timelines, communications and accountability, while identifying risks, solving challenges, and ensuring regulatory compliance.
• Lead complex implementation projects for major banks and businesses, leading the client from kick-off to launch while ensuring on-time, high-quality delivery.
• Overcome project blockers with strong problem-solving and influencing skills, working in both business and technical contexts, and building trust with diverse stakeholders
• Identify, track and Manage delivery risks for deals—including project, financial, compliance, and reputational—ensuring robust mitigation plans are in place.
• Build and nurture excellent relationships with partners, ensure they love the experience we offer them
• Confidently explain financial technology solutions and lead process improvements to enhance project scalability and efficiency
  
  

This Role Will Give You The Opportunity To

• Have a significant and visible impact on the growth of Wise platform by leading payments partnerships with the world’s biggest banks and businesses.
• Help to scale the Implementation function, by leading initiatives to improve our processes.
• Deliver new and innovative solutions, finding ways to do things that haven’t been done before.
• Travel to work with our teams and meet with prospects around the world.
  
  

Qualifications

A bit about you:

• Proven track record managing complex, multi-phase projects using Agile, Waterfall, or hybrid methodologies. Skilled in creating and managing high-quality project plans, breaking down tasks, mapping dependencies, and identifying the critical path to launch.
• Extensive Experience in leading API and/or SWIFT based payment integrations, by navigating banking or large enterprise organisational structures and decision making processes in order to drive successful project outcomes.
• Proven ability to identify, manage and mitigate risks through strong project governance.
• Demonstrable experience in delivering payment integrations while adhering to local regulatory requirements
• Excellent verbal and written communication skills, adept at presenting complex concepts to both C-suite and working teams, adapting messages to the audience.
• Expertise in resolving challenges, making impactful decisions, and acting autonomously.
• Decision making & problem solving: Strong decision-making skills and expertise in overcoming complex challenges.
• Speaking French, German or Portuguese to a business standard would be highly desirable.
  
  

Job Salary Range - £90k - £110k

Additional Information

• RSU's in a growing company
• An annual self-development budget
• Annual Summer Days festival
• Pet friendly offices
• Lots of fun group activities like yoga, running and boardgame nights
• A paid 6-week sabbatical leave after four years
  
  

For everyone, everywhere. We're people building money without borders — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.

We're proud to have a truly international team, and we celebrate our differences.

Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.

If you want to find out more about what it's like to work at Wise visit Wise.Jobs.

Keep up to date with life at Wise by following us on LinkedIn and Instagram.