Senior Client Manager

Ensuring strong Ceuta Healthcare relationships in order to achieve profitable sales and distribution of the clients’ products in line with clients’ and company objectives and operating standards.

Relationship

• Ensure strong communications between Ceuta employed team, syndicated teams, DR GM and DR Marketing Manager . All parties should be fully aligned and resolve issues quickly
  
  

Commercial

• Reporting business performance in line with DR requirements
• Budget monitoring across all brands
• Work with Ceuta Finance team on issue resolution – eg outstanding approvals, corrections to claims etc
• Work with Ceuta Customer Services to ensure resolution of consumer and trade queries
  
  

Forecasting

• Set up, in line with DRL global input, and maintain Demand Plans by Customer and SKU, which then feeds up into DRL production
• Ensure forecast accuracy through measurement vs actual sales
  
  

Working across the functional teams

• Understand overall costs of marketing and trade marketing, ensuring visible and accurate trackers in place. These must tie into the approval processes.
• Input into ATL and BTL strategy with your local knowledge and experience, and drawing on wider Ceuta insights from other departments
  
  

Career Experience

• Minimum 3 years’ experience within healthcare
• Previous experience of working with trade customers.
• Previous experience in sales and/or marketing would be advantageous
• Experience in a similar, faced paced, environment is preferred

Qualifications

• Excellent standard of general education, including Math and English
• Degree educated (or equivalent)
  
  

Required Skills

• Practice Client Management values of Connection, Drive, Integrity, Creativity and Ambition
• Strong analytical skills and the ability to identify trends and forecast accordingly.
• A strong understanding of the key financial measures that drive effective performance, including ROI calculations, promotional evaluation, return on capital employed and sales modelling.
• A strong understanding of the UK market, key drivers, channel characteristics, challenges and issue.
• Ability to use data, brand knowledge and strong team connections to resolve issues.
• Ability to use Power Point to an intermediate level in order to create compelling presentations and confidently present them to both customers and clients.
  
  

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com