Senior Attendance & Education Support Officer

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Job Details

Dudley School Attendance & Education Support Service: “Ensuring all children in Dudley have access to outstanding education”.

Are you looking for the next challenge?

Do you want to be part of an exciting service focused on providing outstanding services for Children and Families?

Have you got the skills and experiences to make positive change happen?

If the answer is ‘yes’ then we would like you to be part of our team.

In Dudley, Improving School Attendance is a Key Priority, and we are constantly developing the way we provide advice and support to Schools, Children, Young People and Families to make the positive improvements we want to see. We are doing this by developing new and innovative ways of bringing about effective change and if you feel you have something to offer, we would like to hear from you.

We are seeking to recruit an experienced and passionate Senior School Attendance & Education Support Officer. We are looking for a professional who has a history of working in the field of improving school attendance and is also aware of the various enforcement measures available to the local authority. You must have experience of undertaking casework and working with professionals from a range of services. Experience of preparing court files and taking legal action on behalf of the authority in matters relating to absence from education and experience or knowledge of managing people.

As a Senior School Attendance & Education Support Officer within the School Attendance & Education Support Service you can expect:

• A comprehensive learning and development package
• High quality professional supervision
• Supportive and collaborative team working
• Opportunities to develop knowledge and expertise in school attendance strategies
  
  
  

We are committed to safeguarding and promoting the welfare of children and young people; therefore, the post is subject to medical clearance and an enhanced DBS check.

For enquiries in relation to this vacancy please contact Steve Wilkinson on 01384 817864 or [email protected] .

So that we can demonstrate Dudley’s commitment to diversity and inclusion and to improve bias in the recruitment process that could create barriers for candidates. Your personal data will be anonymised when you apply, to ensure that you comply with our anonymisation process, please ensure you have removed your name and date of birth from any attachments prior to uploading them to your application.

Online application forms will only be accepted for this vacancy, online facilities for jobs are available at public libraries within the Dudley Borough.

All applicants must be able to provide documentation to prove their right to work in the UK.

Please note: Dudley MBC does not currently offer sponsorship for candidates without the Right to Work in the UK.

If you require support completing an online or paper application form and or interview techniques, please contact Dudley Adult and Community Learning on 01384 818 143 or [email protected] who can support with Digital Skills and Job Applications.

If you have a disability and require assistance in making an application please contact the HR Resourcing Team via [email protected]

If you are experiencing a problem whilst applying for a position, please follow the link below to the WM Jobs Help Page in the first instance https://help.wmjobs.co.uk/

If the WM Jobs Help Page does not resolve your issue then please contact the HR Resourcing Team via [email protected]

Dudley Council will check the information that you have provided against any details already held for accuracy and completeness. The Council will check, share and cross match your information both internally within the council and with external organisations to protect public funds and prevent or detect crime, only where the law allows us to do so.

The Council’s full Privacy and Disclaimer Statement can be accessed on the website at https://www.dudley.gov.uk/privacy-disclaimer-statement/

N.B. We reserve the right to close this vacancy prior to the advertised date should we receive a large number of applications

Attached documents

Job Description - Senior Attendance Education Support Officer - Updated 30.09.2025.docx

Employee Benefits List.pdf

Company

Top tip when applying – As we’ve got a new recruitment system the application process has changed a little and we hope you’ll like it!

You’ll first need to register and create a profile the first time you apply.

Creating your profile will enable you do things such as track your application progress, view emails you’ve received from us and manage communication preferences, manage your interview bookings and offer information if successful.

About Dudley Council

It’s an incredibly exciting time to work in Dudley Council as we embark on numerous multi-million pound regeneration schemes which will be real game-changers for the borough. In addition to the exciting schemes such as the Midland Metro we also have the ongoing and very serious challenges of ensuring vulnerable people across the borough receive the services they deserve.

At Dudley Council we have a ‘one council’ ethos that builds an effective and dynamic organisation which grows the economy and creates jobs, creating a cleaner and greener place and supports stronger and safer communities.

We are rightly proud to be the historic capital of the Black Country and, working with our partners, Dudley Council is also committed to looking forward and helping to deliver our borough vision of ‘Forge a Future for all’ www.dudleyboroughvision2030.org.uk

We ensure communities influence council decisions and are committed to delivering services in partnership with communities. We provide flexible and responsive service in partnership and help communities help themselves.

In joining a local authority that serves 320,000 residents you will become an integral part of a council that:

• is ready to embrace change, providing an environment in which you will be encouraged to make your mark
• is aware of its key challenges and the need for a new energy to innovate the council, in order to find cost effective ways of delivering services
• has aligned its political and managerial leadership structures and is committed to protecting, securing and transforming the lives of children, families, the vulnerable and older people
• wants borough residents to have their say through our community forums
• dedicates time to meaningful consultation and listen to the views of our residents
• is working with the community to encourage active involvement of our residents
  
  
  

We want to leave a legacy of a better future for the borough that reflects Dudley borough’s potential and harnesses the ambitions of the people we serve. For more information see our Council Plan www.dudley.gov.uk/council-community/plan-policies-and-strategies/council-plan , Dudley Borough Vision for 2030, Forging a Future for All www.dudleyboroughvision2030.org.uk and key information about the borough and its communities at All about Dudley Borough www.allaboutdudley.info

Company Info

Website

http://www.dudley.gov.uk/

Telephone

01384 811300

Location

Dudley Metropolitan Borough Council

Council House

Priory Road

Dudley

West Midlands

DY1 1HF

GB