Senior Associate - Digital Product Management

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  Act as a software Product Owner supporting the delivery of critical payment capabilities.
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  Collaborate with Product Management, other Product Owners, Deployment teams and Technology to ensure product vision is met.
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  To be the specialist for bank connection capabilities.
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  Partner with Technologies and Product Management to understand the roadmap and prioritize into a backlog with clearly defined features and user stories.
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  Utilize agile tools and techniques to drive successful delivery: writing user stories, attending ceremonies, leading PI planning, etc.
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  Provide consultancy to Product Management and business partners to ensure that processes, capabilities and platforms are utilized appropriately.
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  Support agile working practices to deliver maximum value to partners.
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  Support the development of new and emerging products, services, features and/or technology applications and platforms, including writing user stories, defining personas, writing features, etc.
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  Manage projects from concept through execution by partnering with the necessary teams to shape a rich and engaging customer experience.
  

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  Relevant experience in a Product Development, Product Owner or similar role
  
• Knowledge of payments industry and disruptive technologies - ideally expertise in bank connections and payment gateways
• Project management expertise: Ability to autonomously manage several initiatives at once and drive results in a fast paced, multi-partner environment with constant change
• Stakeholder engagement: Ability to work with multiple stakeholders to commit to a delivery target and identify the components that make a delivery successful, managing risks and issues openly
• Analytical thinking: Thrive in taking an analytical approach with ability to drive output, develop insights and provide recommendations for prioritization decisions
• Clear verbal and written communication to all levels of the organization
• Experience using Scrum, SAFe or similar methodologies - ideally within a development team.
• Familiarity with Rally or similar tools preferred
• Self-starter able to work independently when required, enjoys problem solving
• Proven track record to adjust quickly to shifting priorities, multiple demands and ambiguity.
• Ability to employ critical thinking and develop capabilities that can be re-used in other settings.
• Experience of working in a cross-functional and global environment.
• Flexibility in supporting various time zones, as role supports global initiatives.
  

• Competitive base salaries
• Bonus incentives
• Support for financial-well-being and retirement
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• Generous paid parental leave policies (depending on your location)
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities
  

Employment eligibility to work with American Express in the UK is required as the company will not pursue visa sponsorship for these positions.