Senior Administrator - Quality Assurance
Compass
Date: 9 hours ago
City: York
Contract type: Full time
About The Role
As our Senior Administrator in our amazing Quality Assurance Team, you`ll play a vital part in ensuring the quality, safety and consistency of the services that make a difference to children, young people and families each and every day. You`ll be part of a small but influential team that supports the organisation to achieve its highest standards of care and compliance. The role is based from our York Head Office but the role is generally hybrid with some travel required on occasion for meetings, team collaboration etc.
Working alongside the Quality Assurance Lead, Designated Safeguarding Officer/Safety Lead and Senior Leadership Team, you`ll coordinate key meetings such as Clinical Governance and Safety Incident Reviews, prepare reports and papers, and ensure actions are completed.
You`ll manage data, update systems and maintain accurate records for audits, complaints and incidents, providing clear, timely information that supports informed decision making across Compass.
You`ll also act as a bridge between teams, supporting colleagues across Operations, Learning & Development, Safeguarding, Information Governance, People, Finance and other departments to keep policies, procedures and reports current, consistent and compliant.
This is a role where your organisation, professionalism and attention to detail will truly make a difference. You`ll be central to how Compass learns, improves and continues to deliver safe, high quality and values-led services that positively impact lives.
If you care about getting things right because you know it helps others feel safe and supported, we`d love to welcome you to the team.
About You
You`ll be an experienced and proactive administrator who takes pride in your accuracy, professionalism and ability to make things run smoothly. You`ll bring confidence, calmness and great attention to detail to everything you do.
To succeed in this role, you`ll need:
If you`re ready to bring your energy, precision and heart to a role that keeps everything and everyone moving forward…apply now!
About Us
Compass is committed to safeguarding children, young people & vulnerable adults. Established for over 30 years, Compass is a national charity which works in communities across the UK providing services spanning substance misuse treatment & rehabilitation, early interventions for vulnerable young people, school-aged health programmes & associated prevention as well as treatment and health promotion initiatives.
All Compass posts are subject to appropriate level DBS checks.
We positively encourage applications from all members of the community, regardless of gender, race, faith, disability, age, or sexual orientation, & encourage applications from people who have experiences in life which enrich skills & empathy. This is part of our commitment to equality & developing a truly inclusive, representative workforce.
We are happy to discuss any reasonable adjustments individuals may require in the recruitment process, on commencement, or once in post.
Benefits
We offer a range of benefits including:
Closing date : 26th Oct
Interview date : 5 & 7th Nov
#CompServ
As our Senior Administrator in our amazing Quality Assurance Team, you`ll play a vital part in ensuring the quality, safety and consistency of the services that make a difference to children, young people and families each and every day. You`ll be part of a small but influential team that supports the organisation to achieve its highest standards of care and compliance. The role is based from our York Head Office but the role is generally hybrid with some travel required on occasion for meetings, team collaboration etc.
Working alongside the Quality Assurance Lead, Designated Safeguarding Officer/Safety Lead and Senior Leadership Team, you`ll coordinate key meetings such as Clinical Governance and Safety Incident Reviews, prepare reports and papers, and ensure actions are completed.
You`ll manage data, update systems and maintain accurate records for audits, complaints and incidents, providing clear, timely information that supports informed decision making across Compass.
You`ll also act as a bridge between teams, supporting colleagues across Operations, Learning & Development, Safeguarding, Information Governance, People, Finance and other departments to keep policies, procedures and reports current, consistent and compliant.
This is a role where your organisation, professionalism and attention to detail will truly make a difference. You`ll be central to how Compass learns, improves and continues to deliver safe, high quality and values-led services that positively impact lives.
If you care about getting things right because you know it helps others feel safe and supported, we`d love to welcome you to the team.
About You
You`ll be an experienced and proactive administrator who takes pride in your accuracy, professionalism and ability to make things run smoothly. You`ll bring confidence, calmness and great attention to detail to everything you do.
To succeed in this role, you`ll need:
- NVQ Level 3 in Business Administration or equivalent experience
- Level 2 IT skills (e.g. RSA or equivalent)
- GCSE English and Maths at grade A–C or equivalent
- Experience of working in a busy office or customer service environment
- Experience of meeting deadlines and managing multiple priorities
- Strong organisation and time management skills
- Ability to work under pressure and adapt to change
- Excellent IT and digital skills
- High attention to detail and accuracy
- Strong communication and interpersonal skills
- A collaborative approach and willingness to help others
- A positive, flexible and solution focused attitude
- A high level of integrity and commitment to confidentiality
- Ability to drive and access to a car or Access to Work
If you`re ready to bring your energy, precision and heart to a role that keeps everything and everyone moving forward…apply now!
About Us
Compass is committed to safeguarding children, young people & vulnerable adults. Established for over 30 years, Compass is a national charity which works in communities across the UK providing services spanning substance misuse treatment & rehabilitation, early interventions for vulnerable young people, school-aged health programmes & associated prevention as well as treatment and health promotion initiatives.
All Compass posts are subject to appropriate level DBS checks.
We positively encourage applications from all members of the community, regardless of gender, race, faith, disability, age, or sexual orientation, & encourage applications from people who have experiences in life which enrich skills & empathy. This is part of our commitment to equality & developing a truly inclusive, representative workforce.
We are happy to discuss any reasonable adjustments individuals may require in the recruitment process, on commencement, or once in post.
Benefits
We offer a range of benefits including:
- 27 days holiday + bank holidays, rising to 32 days over time (pro rata)
- Life assurance at 2 x basic salary
- Competitive contributory pension scheme
- 24/7 Employee Assistance Programme and OH service
- Enhanced sick pay
- Excellent learning & development opportunities and career progression
- Annual performance/salary review
Closing date : 26th Oct
Interview date : 5 & 7th Nov
#CompServ
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