Security Supervisor

About Us

With a wide range of roles available nationwide, you can find your perfect fit at Anchor. A company is nothing without the people in it, and we pride ourselves on our commitment to you, and with perks like our own employee assistance programme, wage advances with 'Wagestream', and a dedicated manager, we are industry leading employers.

With hundreds of accredited online training options through our own Anchor Academy, you will be given the opportunity to progress your career in a way that suits you.

Apply today and become part of Team Anchor, we are excited to be a part of your journey.

Job Description

Job Role: Security Supervisor

Working Hours: Varied schedule - average 42-48 hours per week

Pay: £13.46 per hour

Location: Marlands Shopping Centre, Southampton, SO14 7SJ

Reporting to: Contracts Manager

Overview

To support with our continued growth, an exciting opportunity has arisen at Anchor Group Services for an experienced Security Supervisor to join our established security team based at The Marlands Shopping Centre in Southampton.

As a Security Supervisor, you will be responsible for overseeing the operations of the site security team, ensuring all tasks are completed to a high standard. You will be required to provide a high level of customer service to visitors in the centre, complete patrols and remain vigilant at all times. The successful candidate must have a valid SIA Door Supervisor licence as a minimum and a CCTV Licence is preferred.

Duties Include

• Protecting the client’s property, people and/or assets by providing security services in direct accordance with the sites published Assignment Instructions (AI’s) and site-specific procedures
• Preventing losses and damage by reporting irregularities; informing offenders of policy and procedures
• Assisting the Control Room and CCTV operation including all files and documentation to meet all data protection requirements of GDPR, reporting to the Regional Operations Manager and the Data Processor (Centre Manager).
• Oversee all day-to-day Security and Cleaning operations ensuring effective key/equipment control.
• Ensure cleaning schedules are being followed. Manager contractor work permit procedures.
• Ensure all necessary health and safety inspections/patrols are completed to maintain compliance of site procedures. Reporting all incidents, accidents, damage and near missed to the management team (Client) immediately via verbal communication followed by a detailed investigation report.
• Ensure all defects are reported.
• Actively maintain a safe, helpful, and secure environment for staff, customers, visitors, and the Centre’s tenants.
• Deal with customer queries and complaints quickly and efficiently and escalating when required to a senior manager in which it applies, reporting all cases
  
  

Requirements

• Full 5-year employment checkable history
• Valid frontline SIA licences DS or SG
• Customer Service experience and confidence to handle conflict in a correct manner
• Flexible to meet the job requirements
• Excellent communication skills both written and verbal
• Smart appearance and be well-groomed
• Reliable and punctual
• High level of enthusiasm and passion
• Ability to work in a fast-moving environment
  
  

Benefits

• Access to a range of nationally recognised courses to help further your career, via the Anchor Academy
• Access to SIA and First Aid training at discounted rates, with financial support available
• Auto Enrolment Pension (if earnings reach the minimum requirement for auto-enrolment)
• Stream - access to pay as you earn it
• Cycle to Work Scheme Available
• Full uniform provided
• Free Employee Assistance Programme 24/7 including access to counselling
• Hospital Saturday Fund
• Reward and Recognition awards
  
  

What’s Next?

If you would like to be considered for this position, APPLY NOW and we will be in touch.

Other companies may call this role: Security Team Manager, Security Team Supervisor, SIA Supervisor, Site Supervisor, Contract Supervisor, Team Leader, Security Specialist, Security Operative, Patrol Officer, Shopping Centre Security Officer, Security Enforcement Officer, SIA Security Officer

Within commuting distance of: Portsmouth, Southampton, Fareham, Gosport, Havant, Waterlooville, Eastleigh, Hedge End, Chichester, Petersfield, Winchester, Andover, and Basingstoke

Anchor Group Services is an Equal Opportunity Employer and does not discriminate on the basis of race or ethnicity, religion, sex, national origin, age, veteran disability or genetic information or any other reason prohibited by law in employment.

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