Scrum Master

Department: IT Solutions - Portfolio Directorate

Employment Type: Permanent - Full Time

Location: Newquay, Cornwall, UK

Description

You must submit a cover letter with your application, without this, your application will not be shortlisted!

Overview Of The Role

The King’s Service Centre Infrastructure, Platforms and Security teams procure, build and manage the IT systems which power King’s College London. The role of the Scrum Master is to facilitate and support the day-to-day running of teams, Projects, Service Improvements and operational change.

The role requires a pragmatic approach to the Agile methodology and the successful candidate is expected to help shape Kings organisational Agile journey.

The aim of this role will be to manage the delivery of infrastructure, platforms and security capability to support a range of business projects and continued operation of King’s College.

The successful candidate will need to build relationships across a wide stakeholder community and business partners, to ensure work is delivered to budget and within timescales, driving innovation in line with the University’s requirements.

Accountabilities

• Ensure that Scrum teams are working effectively towards business objectives being delivered with high quality standards.
• Confidently facilitate Scrum rituals & workshops enabling teams to deliver value.
• Coach teams on Agile/Scrum principles and values.
• Act as a servant leader to several teams, leading by example.
• Motivate teams to succeed.
• Help to identify and remove impediments & blockers.
• Protect teams from internal and external influencers.
• Assist in preventing & resolving conflict across teams.
• Plan, identify, and secure resources to support a successful outcome of work packages or the entire project.
• Assist with Project administration and training (Jira/Azure DevOps).
• Aid teams to effectively identify, plan and implement successful outcomes of work packages and projects.
• Ensure that the most valuable metrics are captured, accurate, and visible.
• Provide reports and updates to senior management.
• Assist management in shaping the Organisation’s Agile journey.
  
  

Key Skills & Experience Required

(E) – Essential

(D) – Desirable

• Educated to degree level and/or equivalent qualification and experience. (E)
• Certified Agile Scrum Master. (E)
• ITIL Foundation qualifications. (E)
• Excellent leadership skills and the ability to influence motivate and inspire others. (E)
• Excellent presentation skills and the ability to communicate and facilitate confidently. (E)
• Excellent project management skills and knowledge of formal project management methodologies. (E)
• Excellent project planning and dependency management skills. (E)
• Exceptional people management skills, with a particular emphasis on interpersonal and negotiating skills and the ability to delegate and motivate. (E)
• Significant experience of leading teams and development projects. (E)
• Experience working on Infrastructure, Platforms or Cyber Security Projects. (D)
• Significant experience of managing, inspiring, engaging and motivating a team and colleagues to achieve excellent results. (E)
• Experience of working with third parties to deliver IT Solutions. (E)
• Excellent conversational, relationship and interpersonal skills. (E)
• Ability to clearly articulate ideas to both technical and non-technical audiences. (E)
• Innovative and proactive approach to solutions and work. (E)
• Excellent written and oral communication skills. (E)
• Ability to identify and manage priorities. (E)
• Willingness to update professional knowledge and a commitment to continuous improvement. (E)
• Appreciation of the contemporary problems and issues facing the Higher Education sector. (D)
• Flexibility to travel to London campus for training and meetings as required. (E)
  
  

Employee Benefits

• Hybrid Working - Minimum of 5 days per month in the office
• 10% Performance related bonus
• 30 Days holiday and maximum of 8 public holidays (pro-rata)
• Sick pay
• 4 Discretionary Christmas Closure Days
• Contributory pension scheme
• Life Assurance cover
• Service time - 3 Volunteer days per year
• Free onsite parking & Bike racks
• Annual leave purchase scheme - up to a maximum of 10 days (subject to national minimum wage requirements)
• Student Discount (access to Totum, Unidays & Student Beans)
• CycleScheme
• TechScheme
• Opportunities for formal training and professional certification
• Free access to Linkedin Learning
• Free access to Future Learn short courses
• Potential for internal promotion and advancement
  
  

Equality, diversity & inclusion

We are an inclusive and welcoming employer that encourages a wide range of applicants. We embrace diversity and want everyone to be able to bring their whole selves to work and succeed.

This is in line with King's College London (KCL).