Salesforce Engineer - Funding Circle

Salesforce Engineer

This role sits within the Salesforce team in UK Engineering. Salesforce is the core CRM tool we use to provide first class customer service. We have enhanced Salesforce as a core part of our tech platform to enable us to provide a bespoke service to small businesses. Come and help us disrupt the financial services industry with cutting edge technology!

Who are we?

We're Funding Circle. We back small businesses to succeed.

At Funding Circle, we believe the world needs small businesses. That's why we've made it our mission to help them get the finance they need to grow.

With more than a decade of expertise under our belt, we've built a game-changer of a platform with cutting-edge data and technology that's reshaping the landscape of SME lending. Say goodbye to lengthy applications and hello to lightning-fast decisions! In just minutes, SMEs across the UK can get a decision, giving them access to competitive funding in a flash.

We know that good business is about good people. So we pride ourselves on providing meaningful, human support as well as fast, hassle free processes to deliver an unbeatable customer experience.

The role

• Performing hands-on technical implementation, including customisation of objects within Salesforce
• Working closely with product and principal engineers to automate business processes and evolve the Salesforce system
• Work with other engineering teams to integrate backend data with Salesforce via middleware to give our end users an enhanced data experience.
• Design, document, and implement specific initiatives to improve business processes and Funding Circle's CRM environment. You will support design and ongoing schema changes to promote Funding Circle's growth and business evolution.
• Provide technical leadership and guidance to less experienced engineers on the team.
• Keep up to date with Salesforce platform enhancements and seek how to introduce pertinent new features into Funding Circle's Salesforce instance in a pragmatic way
  
  
  

What we're looking for

• Experienced with the Salesforce platform, Sales and Service cloud, Salesforce platform languages and enterprise customisation
• Experienced in working with a product team as well as wider stakeholders to build a deep understanding within the domain
• An excellent listener, with great customer service skills and strong professional written and oral communication skills.
• Someone with good attention to detail with the ability to analyse and solve complex problems as well as provide documentation, guidance, and instructions to users.
• Nice to have - Salesforce Certified Developer - e.g. with App Builder, Platform Developer I experienced at integrating with 3rd party applications (e.g. NewVoice Media/Conga/DocuSign)
• An interest or experience in any of Functional Programming, Distributed Systems or Event-Driven Architectures
  
  
  

At Funding Circle we are committed to building diverse teams so please apply even if your past experience doesn't align perfectly with the requirements.

Want to learn more?

• We have a huge impact on the businesses that borrow through our platform, the communities they serve and the overall economy (last year £6.9bn of GDP generated). You can read our full Impact Report here: https://www.fundingcircle.com/uk/impact
• To see what our customers think, visit our Trustpilot page: https://uk.trustpilot.com/review/fundingcircle.com
• And we're still evolving! Our award-winning multi-product platform is solving more SME finance challenges than ever before. We think big, rally together and meet the needs of SME customers like no other.
  
  
  

Why join us?

At Funding Circle, we celebrate and support the differences that make you, you. We're proud to be an equal-opportunity workplace and affirmative-action employer. We truly believe that diversity makes us better .

As a flexible-first employer we offer hybrid working at Funding Circle, and we've long believed in a 'best of both' approach to in-office collaboration and non-office days. We expect our teams to be in our London office two times a week, where you can take advantage of our newly refurbished hybrid working space, barista made coffee and subsidised lunches (via JustEat) every day!

We back our Circlers to build their own incredible career, making a difference to small businesses every day. Our Circler proposition is designed to support employees both in and out of work, and it is anchored around four pillars: Health, Weath, Development & Lifestyle.

A few highlights:

• Health: Private Medical Insurance through Aviva, Dental Insurance through Bupa, MediCash, access to free online therapy sessions and exclusive discounts with Hertility for reproductive health support.
• Wealth: Octopus Money Coach, free mortgage advisor partnership and discounts across numerous retailers through Perks at Work.
• Development: Dedicated annual learning allowance and full access to internal learning platform.
• Lifestyle: Wellhub (for fitness discounts), Electric Car Scheme and more!
  
  
  

And finally, we have award winning parental leave policies supporting parents through enhanced maternity, partner and adoption leave, as well as additional leave for parental bereavement and for fertility treatments.

Ready to make a difference? We'd love to hear from you.