Sales Trainer

We’re Hiring: Sales and Enablement Trainer (St Albans Office – On-Site, Full-Time)

St Albans | Competitive salary | Monday–Friday | Permanent

Are you a results-driven sales professional and trainer with the energy and expertise to build a top-performing team? Do you have what it takes to coach, mentor and inspire others to meet and exceed targets?

At Higher Ed Partners (HEP), we help universities expand access to high-quality, affordable online education. As a Sales Trainer, you’ll play a central role in enabling our Enrolment & Retention Advisors to succeed—equipping them with the skills, tools, and mindset needed to convert student enquiries into enrolments and support long-term retention.

What You’ll Be Doing

• Design and deliver high-impact sales training across induction, onboarding, ongoing development, compliance, and coaching
• Build engaging B2C sales programmes (needs discovery, objection handling, value-led selling, ethical course recommendations)
• Work hands-on with teams — coaching side-by-side, running sales huddles, workshops, and performance labs
• Create and own learning content, including LMS-ready digital modules, playbooks, scripts, and job aids
• Develop coaching and management capability, helping leaders become effective coaches
• Use performance data to continuously improve training impact and sales results
• Partner closely with operational leaders, HR, and cross-site teams to drive consistency and performance uplift
• Help establish St Albans as our Training Academy, supporting learning across St Albans and Brighton

Key Skills & Qualifications

Essential

• Experience delivering face-to-face sales training in a Contact Centre/B2C environment
• Strong facilitation and coaching skills; able to engage teams and uplift capability
• Skilled in creating training content and capability frameworks
• Able to analyse performance data to drive training interventions
• Excellent communication and stakeholder management
• Outcome-focused and motivated to help others succeed

Desirable

• Experience in EdTech, Higher Education, or course-selling
• Training managers in coaching methodology
• Familiarity with digital learning platforms or ATS-aligned course design
• Relevant training qualifications (CIPD, LPI, C&G)

Why Join Us?

At Higher Ed Partners, we believe in supporting our people to do their best work — professionally, personally, and financially.

• Competitive Salary: £32,000, to £40,000 DoE
• Wellbeing Support: Care & Connect programme plus free flu jabs
• Holiday Package: 24 days annual leave plus bank holidays
• Career Development: Ongoing learning, training, and personal growth opportunities
• Perks & Discounts: HigherPerks retail discounts and exclusive store deals
• Financial Security: 6% employer pension contribution
• Convenience: On-site parking and easy transport links
• Rewards: Refer-a-friend bonus scheme (T&Cs apply)
• Health & Fitness: Access to gym membership and ongoing wellbeing programmes

Join a values-led organisation where your development is prioritised, your wellbeing is supported, and your impact truly matters.

Ready to empower others to sell with confidence and skill?

Apply now and join HEP in shaping the future of online higher education.

HEP is a Disability Confident and equal opportunity employer. HEP evaluates qualified applicants without regard to race, colour, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.