Sales Progressor

About The Role

As a Sales Progressor, you will be responsible for the progression of all new build sales promptly and efficiently from reservation to completion, liaising with customers, IFA’s, lenders and solicitors.

You will deal effectively with all administration and documentation relating to all private sales, preparing confirmation of sale details if needed, ensuring all files and sales database are up to date and documentation is processed in accordance with set policies and procedures, within agreed time scales and for auditing purposes.

Also to deal with management companies handing over legally to management company for each development working with the Sales and Marketing Director

Sales Negotiations and Progress

• To liaise with local Agents and local authorities, providing feedback and building on relationships.

• Deal effectively with all administration and documentation relating to all private sales, preparing confirmation of sale details if needed, ensuring all files and sales database are up to date and documentation is processed in accordance with set policies and procedures, within agreed time scales and for auditing purposes.

• Liaising with customers, solicitors, IFA’s, lenders, monitoring and tracking each sale in order to meet exchange and completion deadlines. Handing over to Sales Consultants at exchange of contracts.

• Ensure that all business practices are in line with appropriate and current legislation in particular Property Misdescriptions Act 1991, Estate Agency Act 1979, Financial Services Act 2004, Company data protection policy and the Consumer Code

• Prepare weekly reports on sales progression, ensuring performance standards are met, progress is charted and procedures are complied with for weekly meeting with Sales Managers

Presentation

• Present a positive image of CALA Homes through all dealings with purchasers

• Provide a service of excellence, developing opportunities for customer feedback and involvement to deliver continuous improvement

Communication

• Develop effective working relationships with solicitors, IFA’s, and Sales Team.

• Liaise with the relevant departments and at all times to ensure customers are kept fully informed of the progress of their purchase.

• Hold daily / weekly sales meetings to discuss areas of concern and progress of sales.

• Attend and contribute to regional build & sales meeting as required. Arrange legal set up meetings with Cala's solicitors and complete the set up checklists

• Ensure all relevant stakeholders are informed of key departmental developments.

About You

The role will ideally suit someone who has experience of conveyancing through working within a solicitor’s office or an estate agents. The ideal candidate will have a good basic understanding of the conveyancing process and related property law. You will combine excellent communication skills with a clear focus on attention to detail and strong negotiation skills, ideally you will have an interest in the property and housing market and have a friendly, team focused and professional attitude.

We recognise that a diverse team makes us a stronger and more successful company. We value different ideas and perspectives as it helps improve our decision-making, products and services. And we’re striving to create an inclusive work environment, in which everyone can feel comfortable as themselves, uniquely contribute and do their best work. If we need to adjust anything in our recruitment process to support you, please contact [email protected]

About Us

The Cala Group is a major UK housebuilder and leading provider of desirable new homes across Scotland, the South of England & Midlands. Driven by a mission to create vibrant and sustainable new communities, our homes are characterised by exceptional design and sector-leading build quality, and we have a passion for providing our customers with a great home buying experience. This is an exciting time to be at Cala. Our approach to sustainability and technology is undergoing a dramatic transformation, and we’re aiming to create an industry-leading experience for both our staff and customers. At Cala, you can expect to be part of an environment which allows you to do meaningful work, while offering opportunities for personal growth. Our goal is to be the favoured employer in our industry and beyond. We encourage applications from those who want to be part of a culture where they can thrive, feel a sense of belonging and be comfortable being themselves at work.