Sales Ops Support Manager - Ready to make a difference?

Behind every great team is you…

… the dedicated, efficient & organised powerhouse working tirelessly behind the scenes ensuring operations run seamlessly, people are where they need to be, data is organised and customers are delighted.

You are the one that enables our sales teams to do what they do.

We celebrate you.

This is a great time to join the business as we add new ‘A-Players’ to the team following recent investment.

The role offers an incredible opportunity to grow with the team, taking on the challenge of building and leading a Sales Support function as the Account Team expands.

You’ll have the chance to shape the future of this critical role, driving success for a high-performing sales team while unlocking real career progression and leadership potential.

If you’re ready to make a meaningful impact and elevate your career, this one’s for you.

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The Role at a Glance:

Sales Ops Support Manager

Chesterfield, Derbyshire

£35,000 + Company Performance Bonus (OTE £40,000 in Year 1)

Plus Pension, Health Care & More

Business: COOLSPIRiT - UK’s largest Commvault Solution Provider Partner. Leader in data management and business-critical infrastructure solutions for over 25 years

Pedigree: Acquired by Databarracks in Dec 24 - award-winning, industry pioneer of IT resilience and continuity managed services

Values: Obsessed with customer service. Team focussed. Innovation driven

Your Background / Skills: Admin, Project & Resource Coordination, Customer Support, CRM Management, Sales Admin, Sales Ops. Sales Enablement.

Traits: Detail-driven. Highly-organised. People-Centric

Ideal Sectors: IT, Tech, SaaS, Cloud, Cyber, Managed Services, B2B Services.

Who we are:

At COOLSPIRiT (acquired by Databaracks), we’re on a mission to redefine sales leadership. For over 25 years, we’ve powered the UK’s top organisations with state-of-the-art data management and security solutions. Now, we’re looking for a detail oriented admin master to become the central pillar of our sales operation.

What We’re All About:

Born in Derbyshire, we’ve spent decades earning the trust of the UK’s most prominent organisations. Here at COOLSPIRiT:

// Integrity, honesty, and mutual respect aren’t buzzwords—they’re our backbone.

// We don’t just protect technology; we empower our clients to focus on their best work, no matter what challenges arise.

// Our team thrives on camaraderie, innovation, and a "get stuck in" attitude that’s second to none.

The Opportunity: Sales Ops Support Manager

As Sales Ops Support Manager, you will be the backbone of our sales operation. You’ll collaborate closely with Account Managers, handle vital administrative tasks, and maintain the health of our CRM system. With room to grow in managing your own sales support team, this role is perfect for someone who wants to take ownership and make a meaningful impact on our overall success.

Here’s what your day looks like:

// Administrative Excellence: Assist with daily quote requests, handle deal registrations, and support customer queries and opportunity management to keep the sales engine running smoothly.

// Project & Resource Coordination: Schedule meetings and resources alongside our Project Manager, ensuring Account Managers have what they need for successful sales campaigns.

// Customer Follow-Up & Support: Conduct courtesy check-ins, gather feedback, and uncover future opportunities to help customers – feeding valuable insights back to the Account Team.

// CRM Management: Own the upkeep of our CRM data. You’ll keep records accurate, enter new leads, and ensure everything is up-to-date for maximum efficiency.

// Inbox & Inquiry Coverage: Step in for Account Managers when they’re out – handling emails, fielding customer calls, and ensuring no opportunity slips through the cracks.

// Team Expansion & Leadership Opportunities: As our Account Team grows, you’ll have the chance to build and lead a Sales Support function, shaping the future of this critical role.

Are You Our Perfect Fit?

// Detail-Oriented & Organised: You catch what others might miss, and you always have a plan in place.

// Proactive & Independent: You take initiative without waiting for a nudge, but you also love being part of a supportive team.

// Customer-Focused: You believe that each interaction is an opportunity to build trust and loyalty.

// Effective Communicator: You convey information clearly, handle multiple stakeholders, and keep everyone on the same page.

// Positive & Collaborative: You bring a can-do attitude that helps foster an upbeat, team-first environment.

Salary & Rewards:

+ Competitive Base Salary: £35k per year.

+ Performance Bonus Scheme: Earn up to £40k OTE in your first year.

+ Pension & Health Care: Secure your future and well-being with our benefits package.

+ EV Car Scheme: Contribute to a greener future while enjoying cost-saving perks.

+ Career Progression: As our sales team expands, you’ll have the opportunity to manage a dedicated support team.

Ready to Make Waves?

If this sounds like the game-changing move you’ve been waiting for, hit "Apply" and fast-track your journey to sales leadership greatness.

Your next chapter starts here.

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