Sales Operations Analyst

About the Role:

We're looking for a detail-driven Sales Operations Analyst to support our global Commercial organisation. In this role, you'll manage and communicate commission and bonus plans, collaborate with Sales and Finance to ensure accuracy, and maintain key reporting dashboards in our BI system (Sisense). You'll play a vital role in driving process improvements, ensuring high-quality data provision, and enhancing operational efficiency. If you’re passionate about data accuracy, process optimization, and working in a dynamic, global team, we’d love to hear from you!

Responsibilities:

• Calculate regular commission and bonus payments, ensuring timely submission to payroll
• Communicate targets and compensation statements promptly
• Manage and respond to queries professionally
• Produce and collate all compensation-related documentation

Skills Required:

• Excel super user
• Ability to analyse data, identify trends and make data-driven decisions
• Accuracy in calculations, reporting and documentation
• Clear and effective communication, both written and verbal, to convey information and collaborate with team members.
• Ability to manage multiple tasks and meet deadlines efficiently.
• Proactive approach to identifying issues and finding solutions.
• Familiarity with data management tools, spreadsheets (e.g., Excel), and Business Intelligence (BI) systems.

At RWS, we’re here for one purpose: unlocking global understanding.

As a unique, world-leading provider of technology-enabled language, content, and intellectual property services, we remove the barriers to communication to make global connection possible. Our unrivalled experience and deep understanding of language have been developed over more than 60 years. As we look to shape the future, our ambition is to create a world where understanding is universal for everyone.

We work with over 80% of the world’s top 100 brands, more than three-quarters of Fortune’s 20 ‘Most Admired Companies’ and almost all the top pharmaceutical companies, investment banks, law firms and patent filers. Our client base spans Europe, Asia Pacific and North and South America. Our 65+ global locations across five continents service clients in the automotive, chemical, financial, legal, medical, pharmaceutical, technology and telecommunications sectors.

Over the past 20 years we’ve been evolving our own AI solutions as well as helping clients to explore, build and use multilingual AI applications. With 45+ AI-related patents and more than 100 peer-reviewed papers, we have the experience and expertise to support clients on their AI journey.

If you like the idea of working with smart people who are passionate about breaking down language barriers and giving back to their communities, then you’ll love life at RWS. Our work fundamentally recognizes the value of every language and culture. So, we celebrate difference, we are inclusive and believe that diversity makes us strong.

We want every employee to grow as an individual and excel in their career. In return, we expect all our people to live by the values that unite us: to partner with colleagues and clients, to adopt a pioneering spirit, to be positive in progressing the work we do, and always to deliver what we promise.

RWS embraces DEI and promotes equal opportunity, we are an Equal Opportunity Employer and prohibit discrimination and harassment of any kind. RWS is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at RWS are based on business needs, job requirements and individual qualifications, without regard to race, religion, nationality, ethnicity, sex, age, disability, or sexual orientation. RWS will not tolerate discrimination based on any of these characteristics

Recruitment Agencies: RWS Holdings PLC does not accept agency resumes. Please do not forward any unsolicited resumes to any RWS employees. Any unsolicited resume received will be treated as the property of RWS and Terms & Conditions associated with the use of such resume will be considered null and void.