Sales Advisor

About The Role

Based in Aberdeen and reporting to the Sales Manager, you’ll play a key role in driving sales of Cala’s highly desirable new build homes. Using your strong negotiation and influencing skills, you’ll guide customers through the homebuying journey, from initial enquiry to reservation, exchange, and completion, while ensuring all administrative tasks are processed efficiently through our onsite IT systems.

Throughout, you’ll deliver an exceptional customer experience, reflecting Cala’s commitment to quality and service.

What you’ll do:

• Guide customers through our developments, showcasing features and specifications.
• Respond promptly and professionally to all enquiries.
• Negotiate prices and present our range of incentives.
• Support customers in selecting extras and making informed decisions.
• Lead handover meetings to ensure a smooth and positive moving experience.
• Confidently manage the onsite database and IT systems.
• Conduct market research and gather insights to support the sales and marketing teams.
• Ensure a consistent flow of high-quality leads to meet sales targets.
• Maintain compliance with industry regulations, including NHQB, GDPR, and the Consumer Protection Act.

This role requires a proactive, customer-focused individual with excellent communication skills and a passion for delivering results. If you’re ready to make an impact in a fast-paced, rewarding environment, we’d love to hear from you.

About You

Are you a driven sales professional looking to join an award-winning employer? Do you thrive in a fast-paced, customer-focused environment and take pride in delivering results? If so, Cala could be the perfect fit for you.

We’re seeking a confident and motivated individual with proven sales experience, ideally from the housebuilding or premium customer-facing sectors. You’ll be passionate about matching customers with their ideal home, delivering a first-class experience from initial enquiry through to completion.

What you’ll bring:

• A track record of meeting sales targets and KPIs.
• Strong communication skills across phone, email, and face-to-face interactions.
• Experience using CRM systems and Microsoft Office.
• The ability to work under pressure and to tight deadlines.
• A full UK driving licence and access to a vehicle.
• Weekend availability and flexibility.

We’re looking for someone who is resilient, persuasive, and enthusiastic about delivering exceptional service. Previous experience in new homes sales is essential, along with a flair for consultative selling and a genuine passion for helping customers.

Please be aware that if you are invited to interview for this role, you will be required to show proof of your right to work in the UK.

We recognise that a diverse team makes us a stronger and more successful company. We value different ideas and perspectives as it helps improve our decision-making, products and services. And we’re striving to create an inclusive work environment, in which everyone can feel comfortable as themselves, uniquely contribute and do their best work. If we need to adjust anything in our recruitment process to support you, please contact [email protected]

About Us

The Cala Group is a major UK housebuilder and leading provider of desirable new homes across Scotland, the South of England & Midlands. Driven by a mission to create vibrant and sustainable new communities, our homes are characterised by exceptional design and sector-leading build quality, and we have a passion for providing our customers with a great home buying experience. This is an exciting time to be at Cala. Our approach to sustainability and technology is undergoing a dramatic transformation, and we’re aiming to create an industry-leading experience for both our staff and customers. At Cala, you can expect to be part of an environment which allows you to do meaningful work, while offering opportunities for personal growth. Our goal is to be the favoured employer in our industry and beyond. We encourage applications from those who want to be part of a culture where they can thrive, feel a sense of belonging and be comfortable being themselves at work.