Sales Administrator

Application Deadline: 13 November 2025

Department: Commercial, Supply and Trading

Location: Manchester Office

Description

Commitment to innovation and a drive to do things differently have seen Greenergy grow from a bedroom start-up to become a world leader in waste-based renewables, and the UK’s leading fuel supplier. We endeavour to approach the status quo of an established industry with fresh eyes, and empower our people to develop and to deliver change through innovation. Our values underpin every interaction we have, whether with colleagues, customers, suppliers and the communities in which we operate. It is these values of Respect, Ownership, Care and Integrity that have delivered our growth as a business and developed strong customer relationships.

As a Sales Administrator, you’ll play a vital role in supporting our fuel sales team and ensuring the smooth running of daily operations. You’ll manage customer orders from start to finish – maintaining accurate records, coordinating deliveries, updating systems, and working closely with colleagues across the business to keep everything moving efficiently.

We’re looking for someone organised, proactive and detail-focused, with strong administrative and communication skills. You’ll enjoy working at pace, solving problems, and keeping things on track in a fast-moving commercial environment. Previous experience in sales or logistics would be advantageous but isn’t essential – what matters most is your accuracy, reliability and willingness to learn.

You’ll join a supportive, hands-on team where full training is provided, and you’ll have the opportunity to develop your skills in a dynamic and growing part of the business.

Key Responsibilities

• Providing real-time fuel quotations to customers via phone, email, or through our online platform.
• Processing orders on our pricing platform and terminal systems, and sending out order confirmations promptly.
• Ensuring daily sales volumes are hedged and documented accurately.
• Completing daily compliance checks to ensure full sales volume is lifted.
• Keeping in regular contact with customers to understand regional demands and market trends.
• Monitoring sales volumes against weekly and monthly forecasts.
• Calling new and existing customers to increase volume within set parameters.
• Managing customer credit limits to align with sales.
• Handling and resolving internal and external queries efficiently.
• Compiling KPI data for internal and external reporting.
• Collaborating with internal teams, including Commercial Accounts, Traders, Operators, Customer Care, Invoicing, and Credit Control.

General:

• Provide support to the wider Commercial department.
• Any other reasonable tasks as requested.
• Role model the Greenergy values
  
  
  

Skills, Knowledge and Expertise

• Previous experience in a customer-facing administration role.
• Intermediate knowledge of Microsoft Office.
• Strong attention to detail.
• Excellent communication skills, both written and verbal.
• Able to build and maintain relationships at all levels.
• Flexible, with the ability to work under pressure to meet business demands.
• Curious, proactive, and not afraid to ask questions.
• A team player who can also work independently and show personal initiative.
• Confident and experienced in call handling.
• Experience in the fuel industry is a bonus but not essential.
  
  
  

Benefits

• Competitive compensation: Enjoy a competitive salary, enhanced by a discretionary bonus scheme that rewards both business and individual performance.
• Private medical insurance: Prioritise your health with comprehensive private medical insurance, including access to online GP services from AXA for you and your family.
• Enhanced company pension: Secure your future with enhanced company pension contributions that support your long-term financial goals.
• Cycle to work scheme: Embrace a sustainable lifestyle with our cycle to work scheme.
• Season ticket loan: Spread the cost of your commute and take advantage of annual discounts with an interest free season ticket loan.
• Volunteering and charity: We encourage you to give back to the community through volunteering days and charitable initiatives.
• Enhanced holiday allowance: Enjoy 25 days of annual leave, in addition to bank holidays.
• Global travel insurance: Travel with peace of mind, courtesy of worldwide multi-trip travel insurance coverage for you and your family.
• Employee discount platform: Access exclusive discounts through our employee discount platform.
• Enhanced parental leave: Generous maternity and paternity pay to support you and your family when you need it most.

Greenergy are proud to be an equal opportunities employer and we are committed to equality of opportunity for all staff. We believe that diversity and inclusion among our colleagues is critical to our success as a global company. Employment at Greenergy is based solely on a person's merit and qualifications directly related to professional competence. We do not discriminate against any employee or applicant because of age, disability, sex, gender reassignment, sexual orientation, pregnancy, maternity, race, religion or belief, marriage and civil partnerships.