Road Logistics Healthcare Planning Service Manager
Kuehne+Nagel
Date: 3 weeks ago
City: Derby
Contract type: Full time
Do you have a passion for road logistics? Imagine working for one of the world’s leading logistics companies, where your expertise can make a global impact.
Your Role
In this role you will manage the Health chain road logistics planning department for all road logistic shipments, ensuring all operational duties and functions in accordance with specific operational policies. You will ensure customer excellence is delivered. Build excellent relationships with healthcare customer(s) and the teams that support them. Drive continuous improvement, delivering process improvements as well as cost savings for the customer and the business.
Your Responsibilities
If you would like to become a valued member of our team, we will make sure that you’re rewarded for your commitment and expertise. You can join the contributory Kuehne + Nagel pension plan and enjoy our Route 2 Rewards scheme which offers everything from discounts, benefit information, recognition and its own wellbeing center. We care for our colleagues (and their immediate family) with our employee assistance program providing access to 24/7 GP, legal and financial advice along with mental health counselling. All of this to help you live a happier and healthier life As proud holders of the Gold Covenant, we are a forces-friendly employer who recognize the skills, expertise and value service leavers bring to our organization.
Your Role
In this role you will manage the Health chain road logistics planning department for all road logistic shipments, ensuring all operational duties and functions in accordance with specific operational policies. You will ensure customer excellence is delivered. Build excellent relationships with healthcare customer(s) and the teams that support them. Drive continuous improvement, delivering process improvements as well as cost savings for the customer and the business.
Your Responsibilities
- Understanding the Road Logistics operation for industry related questions / requirements (point of escalation)
- Implementation and support for the healthcare product portfolio.
- Understand and manage haulier needs, ensuring a partnership approach is adopted.
- Gain an in-depth knowledge of the customer and haulier - understanding their vision, culture and seasonality.
- Provide profit projections for road freight to line manager and Healthcare product manager,
- Monitor the performance metrics for sub-contracted and internal hauliers
- Actively review of operational procedures and identify opportunities for improvement and advocate continuous improvements within the team.
- Support planning team in all industry related questions and requirements.
- Significant demonstrable knowledge and experience within a Road Logistics operation
- IT literate, including Microsoft applications and warehouse software
- Proven commercial acumen and highly customer focused
- Demonstrable experience of managing a successful customer relationship
If you would like to become a valued member of our team, we will make sure that you’re rewarded for your commitment and expertise. You can join the contributory Kuehne + Nagel pension plan and enjoy our Route 2 Rewards scheme which offers everything from discounts, benefit information, recognition and its own wellbeing center. We care for our colleagues (and their immediate family) with our employee assistance program providing access to 24/7 GP, legal and financial advice along with mental health counselling. All of this to help you live a happier and healthier life As proud holders of the Gold Covenant, we are a forces-friendly employer who recognize the skills, expertise and value service leavers bring to our organization.
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