Retrofit Programme Manager

About The Role

Are you ready to lead the charge in sustainable housing transformation?

LiveWest is seeking a dynamic Retrofit Programme Manager to drive our mission of upgrading homes to meet SAP C standards by 2028. This is your chance to make a real impact—combining data-driven decision-making, strategic planning, and collaborative leadership to deliver high-quality, energy-efficient housing solutions.

Key Responsibilities

• Develop integrated retrofit programmes using desktop energy modelling tools.
• Ensure projects meet PAS2035 standards and are safe, high-quality, and performance-optimised.
• Build a pipeline of properties for a rolling retrofit programme.
• Coordinate retrofit surveys and manage documentation in line with PAS2030/2035.
• Oversee programming of retrofit projects ensuring compliance with Eco4, GBIS, HUG, and Trustmark standards.
• Manage external consultants and stakeholders, including local authorities.
• Provide technical support and contribute to funding applications.
• Optimise commercial value and integrate retrofit with other asset programmes.
  
  

Why Join LiveWest?

At LiveWest, we don’t just build homes—we build futures. As a Retrofit Programme Manager, you’ll be at the forefront of our sustainability journey, working with passionate teams and innovative tools to create lasting change. We offer a collaborative environment, continuous professional development, and the opportunity to shape the future of housing in the South West.

This role is being offered on a full time, permanent basis working 37 hours per week. Hybrid working is available for this role working 2 - 3 days per week in our Exeter office, dependent on business need.

For further information about this role, please view our candidate information pack.

About The Candidate

To be successful in your application for the role of Retrofit Programme Manager, you will have the essential skills and experience for a level 1 role (please see candidate information pack) and the following specific skills and experience:

• Ability to confidently manage multiple detailed data sources to combine and extract relevant information.
• Previous experience working with PAS2035/2030 : 2019 and 2023.
• Familiarity with PAS2035:2030 processes, Improvement Option Evaluations, Medium Term Plans, and Trustmark.
• Experience in retrofit coordination and retrofit design functions within SHDF schemes.
• Level 3 Domestic Energy Assessor qualification or willingness to undertake training.
• An understanding of the interplay of different components in properties, and a willingness to undertake further training to develop skills and understanding.
• Background in consultancy or retrofit projects.
• Proficient in energy efficiency modelling software (e.g., Elmhurst Design SAP 2012).
• Desirable: Level 5 Retrofit Coordination & Risk Management qualification.
  
  

Please note: This role is not eligible for visa sponsorship. Applicants must have the right to work in the UK for the full duration of the role without requiring sponsorship.

About The Company

Our Reward and Benefits:

• Working Style: Hybrid working with 2 - 3 days in the office to support your work/life balance.
• Generous Annual Leave: Start with 26 days, plus bank holidays, increasing to 30 days with length of service - and the option to purchase up to 5 extra days (pro rated for part time roles).
• Pension Contributions: Enjoy up to 9% employer contributions with our Defined Contribution scheme.
• Health Benefits and Perks: Access to a health care cash plan (worth up to £1,100 annually), virtual GP services, discounted gym memberships, and retail discounts including access to a Blue Light Card.
• Learning and Development: Invest in your future with ongoing personal and professional growth opportunities.
• Family Support: Policies designed to help you balance work and family life, including a new child payment.
• Wellbeing Matters: Priorities your health with mental health support, enhanced sick pay, wellness campaigns, and free flu jabs.
• Smarter Travel: Save with our Cycle to Work and Car Benefit schemes.
• Giving Back: Up to four paid volunteering days a year to support our communities.
  
  

About Us

At LiveWest, we are united by a shared mission: to create a home for everyone. Each of us takes pride in playing our part in achieving this goal.

Our values guide everything we do - from how we work together to how we deliver exceptional services to our customers. Collaboration is at the heart of LiveWest, and we believe that we achieve more when we deliver together.

As one of the largest employers in the South West, our team of 1,800 talented colleagues provides a wide range of services to our 80,000 customers. We are passionate about nurturing local talent and creating opportunities for people within the communities we serve.

We are committed to supporting our colleagues, giving them the autonomy and encouragement they need to thrive and reach their full potential. Together, we are building brighter futures for everyone.

Inclusion At LiveWest

At LiveWest, we are committed to fostering an inclusive and diverse workplace where everyone feels valued, respected, and empowered. We believe that our differences drive innovation, creativity, and excellent, and we strive to create an environment where all colleagues can thrive. As a proud member of Inclusive Employers, a Disability Confident Employer, and a signatory of the Armed Forces Covenant, we are dedicated to supporting all our colleagues and ensuring that our workplace is welcoming and accessible to all.

We welcome individuals of all backgrounds, experiences, and perspectives to join our team. LiveWest is dedicated to equal opportunity and actively works to eliminate discrimination and promote diversity at all levels.

Join us in our mission to create vibrant and inclusive communities. Make a difference with LiveWest, where every voice is heard, and every contribution is valued.

You can read more about Inclusion at LiveWest by visiting our website.