Retail Assistant Manager
TUI
Date: 2 weeks ago
City: Stafford
Contract type: Full time

Here at TUI, you’ll find we’re an inclusive company with a culture of care and by joining the Retail Team as an Assistant Manager in our Stafford store, you’ll work alongside your manager to lead, inspire, coach and develop a team to become destination experts to recommend and sell holidays, Cruise, UK Breaks and additional products whilst delivering exceptional sales and customer service. You’ll put all customers at the heart of our business by creating unforgettable holiday experiences that make us the best-loved holiday company.
As part of our dedication to delivering exceptional customer service and flexibility for our customers, you’ll enjoy a varied shift pattern each week including weekends and bank holidays, and evenings at some of our busier stores.
About Our Offer
We're committed to supporting candidates with disabilities and impairments so if you require any support, please let us know.
As part of our dedication to delivering exceptional customer service and flexibility for our customers, you’ll enjoy a varied shift pattern each week including weekends and bank holidays, and evenings at some of our busier stores.
About Our Offer
- TUI offers much more than just a starting salary of £13.30 per hour
- Be rewarded for exceeding your targets with our commission scheme
- Enjoy fantastic holiday benefits, discounts, special offers and the ability to purchase additional TUI time off
- Benefit from our Health and Wellbeing across key areas – Financial, Health, Social, Community and Career
- Investment in your development and career progression
- Pension scheme and life assurance.
- Lead by example and role model company values to inspire your team and deliver excellent customer service
- Personality and experience will assist you to guide, coach and develop the team to collaboratively reach high performance and standards that drive engagement
- Assist with developing the team to be proactive and actively investigate and resolve every question or complaint. If things don’t go quite right, you’ll have the confidence to step in and take ownership
- As technology advances so does TUI, you’ll work with a variety of systems empowering you to enhance your knowledge to actively improve our customer digital journey
- Monitor and report on customer feedback, spot trends, improve customer satisfaction and loyalty to grow our business
- Assist with recruiting talent, maintaining high levels of engagement and low levels of attrition.
- Proven passion for leading by example and delivering excellent customer service
- Confident and fun motivator with a strong drive to achieve goals and sales targets
- Skilled at balancing multiple tasks and confident to stay motivated when challenges arise
- Flexible to embrace change and adapt easily to new ways of working
- Trusted mentor with a fair and inclusive management style who recognises people are our most valued asset
- An organised individual who takes pride in their work and able to communicate effectively
- Able to work a varied shift pattern each week in-line with shop opening and closing times.
We're committed to supporting candidates with disabilities and impairments so if you require any support, please let us know.
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
Sales Assistant
Superdrug,
Stafford
1 day ago
Location: 18 Greengate Street, Stafford, Stafford ST16 2HSHours: 8 hours a week with opportunity to work more hours.Salary: £9.50 - £12.50 Per HourWhy Superdrug?Passionate about beauty and health? Love talking to customers? Working as a Sales Adviser in one of our stores is fun and no two days are the same. Hard work, yes, but rewarding too, with great benefits...

Chef
Parogon Group,
Stafford
1 week ago
Are you an exceptional Chef seeking a thrilling culinary adventure? Look no further than Parogon! We're on the hunt for passionate and committed Chefs to be part of our extraordinary story.With a strong dedication to progress, we promise to be right there with you every step of the way.Whether you're a Commis Chef or a Chef de Partie, our kitchen...

Jetting Assistant
Lanes Group,
Stafford
2 weeks ago
Established in 2013, Sapphire Utility Solutions has quickly become the partner of choice for many clients across the UK in our chosen markets.We provide award winning services to the clean water, wastewater, gas, multi utilities and the highways sector. We are passionate about working alongside our client’s and partners to maintain the utility services essential to modern life throughout the...
