Retail Advisor, 38hrs, Swindon

Virgin Media O2


Date: 3 weeks ago
City: Swindon
Contract type: Full time
Summary

Location

Swindon

Job Family

Retail

Job Type

Full Time

Posted Date

07-Oct-2025

Ref #

69753

Location: Swindon

Salary: Competitive + Fantastic Benefits

As a Retail Advisor, you’ll be part of a team that delivers exceptional customer service, helping people discover the products and services that suit them best.

Who we are

At Virgin Media O2, we’re not just about keeping people connected; we’re about making every interaction meaningful.

What You’ll Be Doing

  • Welcoming customers with a friendly, approachable attitude.
  • Building rapport to understand their needs and recommending tailored solutions.
  • Showcasing our innovative products and meeting performance goals.
  • Helping to maintain an inviting and organised store environment.


Want to see what it’s all about for yourself? Copy this link into your browser to see a day in the life of our Retail Advisors: https://youtu.be/raOVboCNnK8?si=owx41uFLzBm3lNbV

The must haves

  • Confidence, communication skills, and a passion for delivering great service.
  • Resilience and motivation to achieve individual and team goals.
  • Flexibility to adapt to different shifts and customer demands.
  • An open mind, ready to learn and grow in a fast-paced retail setting.


The other stuff we are looking for

  • A genuine interest in technology and how it can make life better.
  • Previous experience in retail, sales, or customer service (though not essential).
  • A proactive attitude and team spirit to thrive in a collaborative environment.


What's in it for you

We’ll Set You Up For Success. You’ll Have a Supportive Team And Exceptional Tailored Training On a 4-day (30 Hours) Induction Within The First Two Weeks Of Your Start Date. This Will Delve Deep Into All Aspects Of Virgin Media O2, Making Sure You’re Well-prepared For Success And Able To Serve Our Customers. You’ll Also Receive

  • A competitive hourly rate of £12.40, with the potential to earn more through our accreditation programme.
  • Private medical cover through BUPA (including upgrade options to cover loved ones), a healthcare plan, and critical illness insurance.
  • Market-leading maternity, paternity, neonatal, and carers leave policies.
  • 23 days’ annual leave and your birthday off. Plus, the option to buy and sell up to 5 extra days.
  • An excellent pension scheme, matching up to 10%


As well as the benefits, we also offer a wide range of support, rewards and tools – all focused on helping you to prioritise what really matters.

Next steps

Following your application, you’ll receive an invite to complete an online assessment. If you’re successful, you’ll receive a call from one of our Recruiters to talk through the role in more detail and discuss some further questions.

So, What Are You Waiting For

This is an opportunity to shape memorable moments for our customers while building a rewarding career. Apply today and bring your passion for people and technology to life with Virgin Media O2.

How to apply

To apply for this job you need to authorize on our website. If you don't have an account yet, please register.

Post a resume

Similar jobs

Senior Technical Support - Training & Competence (T&C)

The Openwork Partnership, Swindon
1 day ago
The opportunityThis is a key role, ensuring the appropriate application of our policy and procedures, provision of technical expertise and support to our Partners, Advisers, and Partnership.Maintaining and reporting on T&C related activities and co-ordination of the Openwork Financial Monitoring programme, you'll bring technical expertise, attention to detail and a proactive approach to the team.This is a 12 month Fixed-Term...

Duty Manager

Whitbread, Swindon
1 week ago
We're currently recruiting in our Swindon Town Centre Premier Inn. Working 37.5 hours per week, paying up to £13.36 per hour.Duty Manager - Swindon Town Centre Premier InnCome and be a Duty Manager at Premier Inn in Swindon Town Centre.Lead our dream team to make sure every aspect of our famous hotel experience is welcoming, safe, and brilliant.If you’ve got...

Senior Operations Performance Manager

The Openwork Partnership, Swindon
1 month ago
The opportunityWe're looking for an experienced leader to support our continued growth ambitions. You'll be at the heart of driving service excellence within our Partnership Services Function. In this dynamic, hands-on role, you'll lead and oversee the day to day operations - ensuring seamless delivery of services, operational efficiency, compliance and a culture of continuous improvement. You'll play a key...