Retail Advisor, 30hrs, Wrexham- Eagles Meadow

Virgin Media O2


Date: 22 hours ago
City: Wrexham
Contract type: Part time
Summary

Location

Wrexham

Job Family

Retail

Job Type

Part Time

Posted Date

29-Oct-2025

Ref #

70152

Location: Wrexham- Eagles Meadow

Salary: Competitive + Fantastic Benefits

As a Retail Advisor, you’ll be part of a team that delivers exceptional customer service, helping people discover the products and services that suit them best.

Who we are

At Virgin Media O2, we’re not just about keeping people connected; we’re about making every interaction meaningful.

What You’ll Be Doing

  • Welcoming customers with a friendly, approachable attitude.
  • Building rapport to understand their needs and recommending tailored solutions.
  • Showcasing our innovative products and meeting performance goals.
  • Helping to maintain an inviting and organised store environment.


Want to see what it’s all about for yourself? Copy this link into your browser to see a day in the life of our Retail Advisors: https://youtu.be/raOVboCNnK8?si=owx41uFLzBm3lNbV

The must haves

  • Confidence, communication skills, and a passion for delivering great service.
  • Resilience and motivation to achieve individual and team goals.
  • Flexibility to adapt to different shifts and customer demands.
  • An open mind, ready to learn and grow in a fast-paced retail setting.


The other stuff we are looking for

  • A genuine interest in technology and how it can make life better.
  • Previous experience in retail, sales, or customer service (though not essential).
  • A proactive attitude and team spirit to thrive in a collaborative environment.


What's in it for you

We’ll Set You Up For Success. You’ll Have a Supportive Team And Exceptional Tailored Training On a 4-day (30 Hours) Induction Within The First Two Weeks Of Your Start Date. This Will Delve Deep Into All Aspects Of Virgin Media O2, Making Sure You’re Well-prepared For Success And Able To Serve Our Customers. You’ll Also Receive

  • A competitive hourly rate of £12.40, with the potential to earn more through our accreditation programme.
  • Private medical cover through BUPA (including upgrade options to cover loved ones), a healthcare plan, and critical illness insurance.
  • Market-leading maternity, paternity, neonatal, and carers leave policies.
  • 23 days’ annual leave and your birthday off. Plus, the option to buy and sell up to 5 extra days.
  • An excellent pension scheme, matching up to 10%


As well as the benefits, we also offer a wide range of support, rewards and tools – all focused on helping you to prioritise what really matters.

Next steps

Following your application, you’ll receive an invite to complete an online assessment. If you’re successful, you’ll receive a call from one of our Recruiters to talk through the role in more detail and discuss some further questions.

So, What Are You Waiting For

This is an opportunity to shape memorable moments for our customers while building a rewarding career. Apply today and bring your passion for people and technology to life with Virgin Media O2.

How to apply

To apply for this job you need to authorize on our website. If you don't have an account yet, please register.

Post a resume

Similar jobs

Nights Cleaning Supervisor

OCS, Wrexham
3 days ago
About The Company:OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.Our mission is to make people and places the best they can be f or our colleagues, customers and the communities we serve. Our commitment...

In-Process lab Operator

Syensqo, Wrexham
1 week ago
Syensqo is all about chemistry. We’re not just referring to chemical reactions here, but also to the magic that occurs when the brightest minds get to work together. This is where our true strength lies. In you. In your future colleagues and in all your differences. And of course, in your ideas to improve lives while preserving our planet’s beauty...

Head of People Business Partnering

Oscar Mayer Group UK, Wrexham
2 weeks ago
This Role can be based from our Wrexham or Erith Site.Main Purpose Of The Role;To work with the Senior Teams across the group to agree people priorities and delivery plan. Works with the center of excellence to deliver the priorities. Responsible for fostering a positive, supportive, and legally compliant work environment. Leading the employee relations strategy, managing employee conflicts, advocating...