Restaurant and Bar Manager

The Store Oxford – the city’s only luxury lifestyle hotel – is looking for a highly organised and enthusiastic Restaurant and Bar Manager to support the Food and Beverage Manager in the day-to-day running of the outlets, ensuring smooth operations, excellent customer service, and compliance with licensing laws.

Role Purpose

The Bar & Restaurant Manager is responsible for the day-to-day running of the bar and restaurant, ensuring outstanding guest experience, smooth operations, and a motivated, high-performing team. This role oversees both front-of-house and bar teams, manages costs and compliance, and delivers consistent service standards that reflect the brand.

Key Responsibilities

• Lead and manage the bar and restaurant teams, ensuring exceptional service at all times.
• Oversee daily operations, including service delivery, staff deployment, and guest satisfaction.
• Recruit, train, and develop team members to reach their full potential.
• Create and manage staff rotas in line with business needs and budgets.
• Drive revenue through upselling, promotions, and excellent guest engagement.
• Monitor and control budgets, costs, and KPIs (labour, wastage, margins).
• Ensure full compliance with licensing, health & safety, allergen, and food hygiene legislation.
• Manage supplier relationships, stock ordering, cellar and beverage management.
• Handle guest feedback and complaints with professionalism and care.
• Collaborate with the Head Chef and senior management on menu planning, promotions, and events.
• Maintain high standards of cleanliness, presentation, and atmosphere throughout.
• Report on performance, highlighting opportunities to grow revenue and improve efficiency.
  
  

Skills & Experience

• Proven management experience in a bar, restaurant, or hospitality venue.
• Strong leadership skills with the ability to motivate and inspire a team.
• Excellent knowledge of food, beverage, and service standards.
• Commercially aware with experience managing budgets, KPIs, and P&L responsibility.
• Strong organisational skills and attention to detail.
• Confident in handling guest feedback and complaints effectively.
• Knowledge of licensing laws, health & safety, and food hygiene regulations.
• Proficient in hospitality systems.
  
  

The Store, Oxford values diversity. The hotel is committed to providing an inclusive and supportive environment as they believe diversity fosters a more innovative, creative, dynamic, and nurturing culture. The hotel is striving to create a culture that fully represents their four brand pillars: Legacy, Discovery, Innovation and Community – including all the communities we serve.

The Store Hotel, Oxford is an equal opportunity employer, and all applicants will be considered for employment regardless of race, age, ethnicity, religion, sexual orientation, gender, gender identity, family or parental status, or disability status.

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