Resolution Coordinator

Right across infrastructure, there’s a requirement to not only maintain, but also renew and reimagine. Whatever stage you’re at in your career, with us you’ll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive.

Where will you be working?

At M Group Energy, we’re enabling the energy essential to support our lives.

We provide an end-to-end service, delivering solutions in electricity transmission, distribution, renewable energy, EV, metering and home decarbonisation.

Home Decarbonisation- We’re working to eliminate fuel poverty, providing end-to-end management in energy efficiency and carbon reduction. Our team works closely with homeowners and local authority partners to provide home energy advice to prepare for Net Zero.

As part of our team, you’ll be at the forefront of the transition to net zero, working with not just those around you, but across the Group- sharing learnings to deliver essential infrastructure services for life.

What will you be doing?

Are you passionate about problem-solving and effective communication? As a Resolution Coordinator connecting with energy clients and installer partners, keeping things running smoothly in a risk and governance-driven setup. You'll team up with Compliance and Reporting Analysts, plus Finance, under the guidance of our Submissions Team Lead - making a big impact in our ECO delivery.

You’ll maintain and update records regularly, deliver accurate reports, and keep stakeholders informed. Stay ahead of guidance updates from DESNZ, Ofgem, and funder partners, ensuring we’re compliant. Take on varied duties to support our mission. The role Hybrid working available from either our Sutton or Aylesbury office

What You’ll Bring

• Previous experience in an admin/client facing role
• Experience with Excel
• Strong communication and organisation skills
• Preffered but not essential - Knowledge and experience of the Energy Company Obligation (ECO) including scheme rules and compliance requirements.
  
  

What’s in it for you?

We offer a range of benefits designed to support your life in and out of work, some of which include;

• Matched or contributory pension scheme
• Online GP service, 24 hours a day, 365 days a year
• Employee assistance programme
• My Rewards portal, access to 1000’s of retail discounts
• Life assurance
• Cycle to work, salary finance and give as you earn schemes
• Enhanced maternity, paternity leave and adoption leave
• Reward and recognition scheme
  
  

In addition, this role offers:

• 25 days annual leave plus bank holidays
• 2 Paid volunteer days per year
  
  

About Us

We want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. We are one of the Top 100 UK companies actively supporting and recruiting army veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs.

Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations, and ways of working, align with ours.

• We’re responsible and go further for our people, clients, communities and the planet
• We’re open and seek new and better ways of exceeding expectations
• We’re together and as one team; the whole is greater than the sum of the parts
• We’re ambitious and embrace opportunity, to lead essential infrastructure services for life
  
  

Whether you’re a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development.

It’s an exceptional time to be a part of M Group.

Please note: Occasionally, job adverts might be closed before the stated closing date. Do apply as soon as possible to ensure your application is considered.

For certain roles, successful candidates will be subject to 3rd party background checks as part of the hiring process. Some roles require drug and alcohol testing as part of induction and onboarding.

#AgilityEco INDREG