Repairs Planner – 12 Month FTC

Who We Are

Cardo Group is a social housing property maintenance company.

Our multi-company group specializes in maintenance, compliance, and retrofit services with a growing national footprint. With ambitious plans for further national expansion, we are committed to making a lasting impact in the industry.

We are currently recruiting for a Repairs Planner to join our team in Slough.

Please note this is on a 12 Month FTC

Accountabilities/Responsibilities

• Day-to-day planning of the operatives (direct and subcontractors) to ensure all jobs are adequately allocated, attended, FOW raised, jobs re-booked or closed off as necessary on a daily basis.
• Schedule and coordinate repairs, void works, and planned maintenance programs using scheduling software (e.g., DRS, OptiTime).
• Liaise with tenants, contractors, and operatives to arrange access and ensure work is carried out on time.
• Monitor progress of works and update schedules in real time to ensure efficient delivery.
• Assist with the preparation of work programs, ensuring compliance with statutory and health & safety requirements.
• Maintain accurate records of appointments, job completions, and outstanding work.
• Prioritise emergency, urgent, and routine maintenance tasks appropriately.
• Support reporting and performance tracking (e.g., KPIs, missed appointments, completed jobs).
• Coordinate with internal departments (e.g., repairs, customer services, compliance, asset management).
• Contribute to continuous improvement in scheduling practices and service delivery.
• Review jobs on the system and feeding back into reports as well as raising any risks to Operational Management.
• Ensuring all appointments booked are met on time with correct allocation, operative and materials required and subsequent jobs booked with residents updated at all times to ensure a positive customer experience.
• Checking/ allocating all booked jobs ahead of appointments.
• Daily tracking of jobs and PDA usage (Ops accepting, closing jobs, adding notes, FOWs, SORs etc.)
• Ensure all Ops diaries are reviewed to ensure appointments are met and closed off with FOWs at COP.
• Daily Monitoring of jeopardy to ensure no jobs are booked out of target and monitor absence levels to ensue all jobs are completed.
  
  

Skills & Experience

• Experience in planning or scheduling within a social housing, construction, or maintenance environment.
• Strong organizational and time management skills.
• Excellent communication and interpersonal skills.
• Proficient in IT and familiar with housing/repairs software (e.g., Northgate, Orchard, DRS).
• Ability to work under pressure and manage conflicting priorities.
  
  

Why Join Cardo Group?

At Cardo Group, we are growing, evolving, and building a stable foundation for long-term success. When you join us, you become part of a forward-thinking company that values innovation, integrity, and inclusivity.

We are dedicated to creating an inclusive workplace where everyone feels valued, respected, and empowered to succeed. We recognise that diverse perspectives strengthen our business, drive innovation, and help us better serve the communities we work with.

Equity – We ensure fair opportunities for growth and success, removing barriers that may stand in the way.

Diversity – We embrace different backgrounds, experiences, and viewpoints, knowing that diversity fuels creativity and progress.

Inclusion – We foster a culture where every team member has a voice and feels a true sense of belonging.

At Cardo Group, EDI is more than a policy, it’s part of who we are. We actively promote an environment where all individuals, regardless of race, gender, age, ability, sexual orientation, or background, can thrive.

Join us and be part of a company that values you—exactly as you are.

Company: Cardo Group

Job Type: Contract

Job Location: Slough

Position: Repairs Planner