Repairs Inspection Technician

Repairs Inspection Technician. Lead property inspections and hazard resolution in line with Awaab’s Law.

Location: High Wycombe + travel

Are you looking to join a growing, values-led organisation with a clear social purpose?

At SettleParadigm, we’re proud to be the largest housing group in the region, managing over 27,000 homes across Buckinghamshire, Bedfordshire, and Hertfordshire.

Everything we do is about delivering excellent services, high quality homes, neighbourhoods we can be proud of and maximising number of new affordable homes we build. Through our merger we’ve brought together shared values, skills and ambition, so we can build more affordable homes and make an even bigger difference in the communities we serve

If you're ready to grow your career in a supportive, inclusive environment while helping to shape stronger communities, we’d love to welcome you on our journey. Together, we’re building a better future.

About The Role/team

We’re looking for a skilled and methodical Repairs Inspection Technician to join our Repairs & Compliance team. You’ll carry out detailed inspections of residential properties, focusing on identifying and reporting hazards (particularly damp and mould) in line with Awaab’s Law and other housing safety regulations.

You’ll ensure emergency and significant hazards are investigated and resolved within statutory timeframes, support the Repairs Supervisor with job specifications, and carry out minor works where needed. You’ll work closely with residents, internal teams, and external contractors to ensure safe, timely, and high-quality repairs.

Key Responsibilities

• Conduct inspections in response to damp, mould, and other hazards
• Ensure emergency hazards are actioned within 24 hours; significant hazards investigated within 10 working days
• Diagnose trade-specific issues and define repair scopes
• Raise repair orders using SOR codes and trade knowledge
• Carry out minor repairs to support timely turnaround
• Liaise with residents, teams, and contractors to coordinate access and resolve issues
• Produce clear reports with photographic evidence and risk categorisation
• Support high-priority cases and defect rectification
• Conduct site inspections to ensure performance and quality standards
• Contribute to team KPIs and collaborate across repairs, compliance, and housing teams
  
  

Must Haves

What We’re Looking For

• Relevant qualification in Housing or Building, or suitable experience in residential property
• Trade qualification or equivalent experience in plumbing, electrical, HVAC, or general building maintenance
• Experience in reactive repairs and maintenance within social housing
• Ability to identify building defects and diagnose trade-related issues
• Awareness of planning and building regulations
• Knowledge of HHSRS and Awaab’s Law
• Strong problem-solving skills and methodical approach
• Health & Safety awareness and ability to supervise safe practices
• Ability to stay calm under pressure and prioritise effectively
• Strong IT skills
• Excellent communication and teamwork across all levels
• Ability to work independently with lone worker awareness
• Customer-focused approach and excellent time management
• Full manual driving licence
  
  

Nice To Haves

• Experience managing contractors
• Experience within social housing/local authority
  
  

For Added Brilliance

• Confidence in producing clear inspection reports and communicating findings
• Passion for improving housing safety and resident wellbeing
  
  

Benefits

At SettleParadigm, we believe in creating an environment where our people feel valued, supported, and inspired to grow. Our comprehensive benefits and rewards package reflects this commitment.

• annual salary: £43,368per annum
• 25 days holiday, increasing with service, plus Christmas closure and buy options
• Generous pension scheme – up to 9.5% employer contribution via salary sacrifice
• Family-friendly leave: Enhanced maternity, paternity, and adoption leave
• Health cash plan – claim up to £1,800 for everyday health costs (plus free kids’ cover)
• Life cover and income protection
• Flexible working – hybrid options, modern offices, free parking & EV charging
  
  

And that’s just the beginning! We’re also thrilled to provide:

• 30+ qualified Mental Health First Aiders available to support
• Car leasing via salary sacrifice (for permanent colleagues subject to conditions)
• Funded training, qualifications & apprenticeships
• 3 paid volunteering days in the local communities
• Peer-recognition rewards platform
• Paid professional subscription (one per year)
  
  

Our Commitment

We are committed to creating an inclusive workforce, by reflecting and representing the diversity of the communities we serve. We would like to encourage applications from disadvantaged socio-economic backgrounds; people who identify as disabled, neurodiverse, members of the LGBTQ+ community and people from underrepresented groups.

Accessibility and Adjustments

We are committed to providing reasonable adjustments throughout our recruitment process and we’ll always endeavour to be as accommodating as possible. Please let us know in advance of any suitable arrangements required.

Due to the nature of some of our roles involving work with vulnerable members of society, this post may be subject to a basic or enhanced Criminal Disclosure, which will be carried out when a conditional offer is made.

Please ensure you fully answer the questions on the application form.