(Remote) Business Consultant

ivee is exclusively for people returning to work after a career break in the UK

Please do not apply if you are outside the UK.

Have you taken a career break and are looking to return to work? Are you struggling to find flexible jobs that fit around your family life/caregiving?

At ivee, we’re on a mission to help every person return to meaningful, flexible work after a career break. Our community provides upskilling, mentoring, and access to job opportunities with vetted flexible employers, so that you don't have to settle for less.

Press apply to express your interest in ivee and apply for one of our client roles on our platform:

Job Description

The client is a global family of companies with a common goal. We combine the best of teamwork, technology, and processes, helping all kinds of businesses be better today and tomorrow.

We are experts at delivering enterprise software, tailored solutions, and quality services across some of the world’s most trusted technology ecosystems, including Atlassian, AWS, Slack, GitLab, monday.com, and Aha!

We make change happen. From anywhere.

About the role

Are you a strategic thinker with a talent for transforming business challenges into actionable results? We’re looking for a Business Consultant to join our dynamic team and help bring our clients’ monday.com visions to life. In this role, you'll work closely with teammates across North America and the UK, delivering impactful solutions for clients in a variety of time zones, primarily in the UK. If you're passionate about problem-solving, collaboration, and making tools like monday.com work smarter for businesses, we’d love to meet you.

What you'll be doing

• Needs Analysis and Solution Design
• Conduct early-stage discovery workshops to unravel client needs and shape solutions.
• Identify client problems and requirements through stakeholder interviews and workshops.
• Collaborate with Technical Consultants and Developers to plan and design creative solutions.
• Help clients make informed decisions tailored to their specific constraints.

Solution Delivery and Change Management

• Guide clients on best practices for monday.com implementation and governance.
• Utilize IPaaS solutions such as Make.com and Zapier to create low/no-code integrated systems.
• Propose and execute process improvements to enhance client's efficiency.
• Apply various strategies for project and change management aligned with the IT industry.
• Enable clients to measure the impacts of our solutions by creating tangible metrics.
• Compile comprehensive engagement reports detailing findings, recommendations, and solutions.
• Provide solution support and training to stakeholders and end-users.

Presales

• Engage with clients early in their journey, empathizing with their challenges and formulating solutions.
• Craft thoughtful proposals, detailing proposed solutions and effort estimates.
• Deliver application demos for a variety of client stakeholders.

Organisation and Communication

• Juggle multiple complex projects and deliverables simultaneously.
• Act as the main client contact, ensuring efficient and professional communication.
• Prioritize and manage your workload effectively.
• Fosters two-way communication with others. Maintains continuous, open, and consistent communication.

What we're looking for

• Experience with delivering monday.com professional services engagements with customers in the mid-market to Enterprise range.
• Familiarity with Agile, ITSM, ESM, and other industry practices.
• Experience managing change within a technical environment.
• Proficiency with the client tool suite and partner platforms like GitLab, AWS, etc.
• Readiness to specialize in monday.com products (monday CRM, monday Dev, monday Service) for deeper subject matter expertise.
• Familiarity with knowledge management platforms such as Grammarly, Coda, or Notion is a plus; openness to adopting new AI-driven tools as the ecosystem evolves is expected.
• Stellar communication skills with the ability to adapt technical details for varying audiences.
• Exceptional emotional intelligence and interpersonal abilities.
• Excellent ability to prioritize and manage a personal workload effectively.
• Existing certifications in the monday.com ecosystem.
• Understanding of Enterprise Architecture, on-prem, and cloud IT environments.
• Proven experience multitasking in a fast-paced tech environment.
• Experience in project management, leadership, or mentorship roles.
• Coding experience with C#, Java, or Python would be a bonus.

Additional Information

Not ticking every box? That’s totally okay! We encourage you to apply if you’re passionate about this role and keen to learn and grow with us, even if you don’t have everything that's listed just yet.

Drop us your application, we’d love to hear from you!

What to expect

We have published some support on Interviewing with us to try to alleviate any pre-interview anxieties, where you’ll find information to help you prepare and ace an interview with the client.

Equal opportunities for everyone

The client is committed to promoting a diverse and inclusive community and believes this positively impacts both the creation of our innovative products and our delivery of bespoke solutions to our global customers and our unique culture. We encourage all qualified applicants, regardless of age, disability, race, sexual orientation, religion or belief, sex, gender identity, pregnancy and maternity, marriage, and civil partnership status. From our family-friendly policies to our flexible work environment, we offer a range of benefits and policies to support staff from all different backgrounds. If you have any questions, please do ask us.

We look forward to your application!

Please press apply to access the full job description and apply for this role.