Regional Operations Manager - Specialist Adult Services
Glenholme Healthcare Group
Date: 1 week ago
City: Peterborough
Contract type: Full time
Regional Operations Manager – Specialist Adult Services
Location: Field-based (Cambridgeshire, Peterborough, Hertfordshire, Bedfordshire)
Reports To: Director of Operations
Salary: Competative salary, mileage, a range of health and well-being benefits
Contract Type: Full-Time, Permanent, 37.5 hours per week
About Glenholme Healthcare Group
With over 30 years of experience, Glenholme is a trusted provider of personalised care services supporting adults with learning disabilities and complex needs. From supported living and residential care to outreach services, we are committed to helping every individual live a safe, happy, and fulfilling life.
Our mission is simple: to ensure our service users and staff are happy, healthy, and safe, enabling them to reach their full potential.
Company Culture
At Glenholme, we are proud to be a people-centred organisation experiencing exciting growth. This is a newly created position driven by our expanding services. Our leadership team is approachable, visible, and hands-on, often working directly in the field to support our teams. We value flexibility, innovation, and the willingness to embrace change. We’re passionate about technology and continuous improvement, and we thrive on nurturing leaders—people who inspire, empower, and grow with us.
The Role
As Regional Operations Manager, you will lead a portfolio of residential and supported living services across Cambridgeshire, Peterborough, Hertfordshire, Bedfordshire, and adjacent counties as required and when new services open. Your role is pivotal in ensuring operational excellence, regulatory compliance, and high-quality, person-centred care. You will support and guide Service and Registered Managers, promote best practices, and identify strategic opportunities for growth.
Key Responsibilities
JobCode: GHETO1
Location: Field-based (Cambridgeshire, Peterborough, Hertfordshire, Bedfordshire)
Reports To: Director of Operations
Salary: Competative salary, mileage, a range of health and well-being benefits
Contract Type: Full-Time, Permanent, 37.5 hours per week
About Glenholme Healthcare Group
With over 30 years of experience, Glenholme is a trusted provider of personalised care services supporting adults with learning disabilities and complex needs. From supported living and residential care to outreach services, we are committed to helping every individual live a safe, happy, and fulfilling life.
Our mission is simple: to ensure our service users and staff are happy, healthy, and safe, enabling them to reach their full potential.
Company Culture
At Glenholme, we are proud to be a people-centred organisation experiencing exciting growth. This is a newly created position driven by our expanding services. Our leadership team is approachable, visible, and hands-on, often working directly in the field to support our teams. We value flexibility, innovation, and the willingness to embrace change. We’re passionate about technology and continuous improvement, and we thrive on nurturing leaders—people who inspire, empower, and grow with us.
The Role
As Regional Operations Manager, you will lead a portfolio of residential and supported living services across Cambridgeshire, Peterborough, Hertfordshire, Bedfordshire, and adjacent counties as required and when new services open. Your role is pivotal in ensuring operational excellence, regulatory compliance, and high-quality, person-centred care. You will support and guide Service and Registered Managers, promote best practices, and identify strategic opportunities for growth.
Key Responsibilities
- Lead multiple adult care services, ensuring operational and regulatory compliance.
- Guide and support service leaders, fostering high performance and excellent care standards.
- Drive commercial success through increased occupancy, improved fee rates, and new service openings.
- Cultivate partnerships with commissioners, local authorities, and other stakeholders.
- Oversee quality assurance processes, risk management, and quarterly audits.
- Promote a culture of innovation, collaboration, and continuous improvement.
- Proven experience in regional management in adult specialist care.
- Strong background supporting people with learning disabilities, autism, and behaviours that challenge.
- Solid understanding of CQC regulations and responsibilities of a Registered Manager.
- Business acumen with a track record of growth, relationship building, and strategic development.
- Compassionate, forward-thinking leader with excellent interpersonal and problem-solving skills.
- A relevant management or social care qualification (QCF Level 5 or equivalent preferred).
- Full UK driving licence and willingness to travel regularly across the region.
- Competitive salary
- Be part of a growing, innovative, and supportive organisation
- Work alongside field-based Directors who champion your success
- Enjoy a culture that celebrates leadership, creativity, and personal development
- Opportunity to shape services and make a lasting impact
JobCode: GHETO1
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